Resident • 2004 - 2007 Not Recommended
We've lived here for over 2 years. The previous management was great -- very responsive and nice and knew the tenants. The new managment is HORRIBLE and RUDE! I called to complain about something serious and the manager told me I could just move! They recently changed the name from Shadow Oaks to The Boulders (even tho there are no boulders here). BEWARE about renting here and don't be fooled. It's one of the oldest apartment complexes in Walnut Creek and they are just making it look new. The new management is kicking out residents (some who have lived here for 20 years) just so they can deceive new renters with the word "remodeled" and charge upwards $700 more a month for the same apartment if you'd like to move back in. They are charging the same prices as brand new apartments just down the road but say they are underpriced. The "remodel" will do nothing to fix the terrible noise problem, especially for those living on the bottom floor. You hear E-V-E-R-Y-T-H-I-N-G your upstairs neighbor does. It used to be a nice place to live -- quiet, peaceful. But not anymore. It used to be well taken care of -- landscapers twice a week, a clean laundry room. But not anymore. It used to be secure -- no break-ins. But not anymore. It used to be friendly and fun, but not anymore. We've never seen the new "security" that is supposed to be checking the grounds. My regular sized dinner plates don't fit in the kitchen cupboards -- they are too narrow, and they don't fit in the dishwasher -- it is too shallow. There is no light over the laundry room door, which is in a dark, scary corner. The deck above ours is rotted out and has a huge gap in it -- it's also quite a danger to the neighbors upstairs who might step in the hole and get injured. Most of the decks are in some form of disrepair. And to top off all things, they just shuffled everyone's parking space in a nonsensical manner, creating a lot of angry tenants. They are bone-heads who don't know what's important about apartment management.
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