I just got my water bill and it had an extra charge to heat the water of $25. I have never had this charge before and I was never informed about it. 4 management changes in less than 2 years. Noisy neighbors due to extremely poor wall insulation. Management not responsive enough and not effective even after more than 50 times of communicating with them. Ridiculous!!!! I will be moving out of this hell hole soon. Thank God! I should have done it much sooner. Enough is enough!