Review History for Verified Resident 596925

Lombardi Apartments


Updated Review

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Resident 596925

Verified Resident ā€¢ 1999 - 2023

3/27/2023

I have stayed this long because on site managers have responded to every problem and had it fixed ASAP. They also have bedn friendly and efficient. Building has been updated and is kept clean. Apartments have been upgraded as needed.
    Manager

    3/27/2023

    Lombardi Apartments
    Dear Resident, We appreciate your continued residency and thank you for being a part of our Lombardi community. Your kind feedback means a lot to our team and we will continue to work hard to see you happy in your home here. Wishing you a great week! Kind regards, Lombardi Management Team
    6 Previous Reviews

    Previous Review

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    Resident 596925

    Verified Resident ā€¢ 1999 - 2023

    3/6/2023

    On site managers have always been very nice and helpful as needed. Very friendly. Deena is great. Building kept up. Needs more lights in parking areas More laundry space would be nice. Should have a phone number for on-site manager after six for emergency.
      Manager

      3/6/2023

      Lombardi Apartments
      Dear Resident, Thank you for sharing your feedback with us. We value your time and always strive to provide fast and efficient service to all our residents and we're happy to see we've achieved that for you. Your recommendations for the property are much appreciated as we are always looking for ways to improve our community. Should you ever need to get a hold of our after-hours emergency line they can be reached at (800) 956-7793. We also have the phone number posted on our website under the "contact us" tab and it is also noted on the homepage of your resident portal. Thanks again for your review! Kind regards, Lombardi Management Team

      Previous Review

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      Resident 596925

      Verified Resident ā€¢ 1999 - 2022

      6/20/2022

      The building has been kept up and is clean and net. Some people play very loud music. Most tenants have are very nice. Managers on site are very helpful and try to make the building a big family. Most tenants are helpful if needed. Building is kept up and made up to date as needed.
        Manager

        6/20/2022

        Lombardi Apartments
        Dear Resident, Thank you for leaving us a review! Our management team at Lombardi works hard to make sure the residents are being offered the best experience possible. We are so happy to know that we have been able to make that mark for you and appreciate your kind feedback. If there is ever anything our team can do for you, please reach out to us. Wishing you a great week! Kind regards, Lombardi Management Team

        Previous Review

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        Resident 596925

        Verified Resident ā€¢ 1999 - 2022

        6/13/2022

        I have lived in this building for over 20 years and have always had a good experience over all these years or I would have left. Problems are taken care of in a very timely manner. Management is very available and available as needed. If you have no problems and if so they are handled why leave. The grounds are kept clean and neat.
          Manager

          6/13/2022

          Lombardi Apartments
          Dear Resident, Thank you so much for the positive rating and for taking the time to share your feedback. Our team is pleased to hear that you've continued to enjoy your home here these last 20 years! Your kind note has made our day and we promise to continue to offer the highest standards of customer service. If there is anything at all we can help with, please know you can always reach us at (818)883-0102. Have a wonderful week! All the best, Lombardi Management Team

          Previous Review

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          Resident 596925

          Verified Resident ā€¢ 1999 - 2021

          12/13/2021

          I have lived here for over 20 years and have always enjoyed my stay, The office staff has always been available when needed and very friendly. The maintenance staff responds quickly when needed and repairs what is needed quickly and correctly. Building is kept up and brought up to date as needed. Building situations are attneded as fast as possible.
            Manager

            12/13/2021

            Lombardi Apartments
            Dear Resident, We appreciate you taking the time to leave us a kind review and rating. The feedback you, and other reviewers, provide us helps improve our community and ensure we're serving all of our residents in the ways they need. We're happy to hear that you've enjoyed your time with us these last 20 years and certainly hope you continue to do so. As always, if you need assistance for anything please give us a call or stop into the office and we'd be more than happy to help. Wishing you a very happy holiday season! All the best, Lombardi Leasing Team

            Previous Review

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            Resident 596925

            Verified Resident ā€¢ 1999 - 2021

            11/22/2021

            Been at this apartment complex for over 20 years. The onsite managers have always been terrific. With a few exceptions the building is kept up and they have upgraded security as needed. Most important when there has been a problem in the apartment they have had it fixed immediately and on the first visit. Maintenance man has always been very helpful and has fixed any problem that has come up
              Manager

              11/22/2021

              Lombardi Apartments
              Dear Resident, We appreciate the wonderful review! To know that you have made your home here these last 20 years, brings us great pride. We greatly appreciate your gratitude towards our maintenance and management team and hope you continue to enjoy your home here for years to come. Wishing you a wonderful rest of your week and a Happy Thanksgiving! All the best, Patty, Community Manager

              Previous Review

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              Resident 596925

              Verified Resident ā€¢ 1999 - 2019

              5/27/2019

              I have lived here for over 20 years right after I go divorced and I never left. I have found the managers and maintenance personnel to all be very friendly, helpful and very responsive to your needs and problems. Have met some very nice neighbors over they ears and nic to talk to while ouside of the building.
                Manager

                3/4/2019

                Lombardi Apartments
                Updated Response: Dear Resident, We're incredibly grateful for your updated review for our community! Thank you for taking the time to acknowledge our efforts and we're thrilled you are enjoying the new look of our exterior building, too. Best, Vicki and Deana --------------------------------------------------- Hello, Thanks for your review for Lombardi! We're happy to know you're delighted with our on-site management as we strive to provide stellar customer service to our residents. We do our best to keep the building clean and perhaps the stairs are due to our painting project, which is part of our recent hallway improvements. We'll look into a scrubbing solution to remedy the appearance of the stairs, but please feel free to let us know which stairs in particular you see that is unsatisfactory so we may clean up accordingly. Updates for our parking lights are also in the works, which we hope you will be pleased with. We hope you continue to enjoy our community here. We want to make sure our residents are not only satisfied but are proud of their home. -Vicki and Deana, Lombardi Apartments

                Review 13 out of 78

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                Lombardi Apartments

                March 2024

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