Review History for Verified Resident 785040

The Reserve at Warner Center


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Resident 785040

Verified Resident ā€¢ 2020 - 2021

5/10/2021

Definitely look at other places. This one is very out dated. You hear everything your neighbors do. The building is so outdated it sounds like your upstairs neighbors are about to break through the ceiling .
    Manager

    5/11/2021

    The Reserve at Warner Center
    Dear Resident, We are terribly sorry to hear of your unsatisfactory experience here at The Reserve. While there is not much we can do in terms of blocking out all sound from your surrounding neighbors, we understand how that can become a nuisance. Your feedback is important to our team, as we are always looking for ways to improve our community for all. Thank you for taking the time to share your experience with us. Sincerely, The Reserve Leasing Team
    1 Previous Review

    Previous Review

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    Resident 785040

    Verified Resident ā€¢ 2020

    6/29/2020

    Very nice place to live. I wish the leasing office was more helpful. They literally explained nothing about our online portal Or really anything at all. They just handed us the keys and said ok welcome and thats it. That was disappointing.
      Manager

      6/30/2020

      The Reserve at Warner Center
      Dear Resident, Thank you for taking the time to review our team, we understand this move in was not up to our standards. We always aim to have the highest resident satisfaction for our entire process of leasing. We are saddened to hear of your unsatisfactory experience and the lack of information that was provided to you upon move-in. Feedback such as this is truly important to us, as we are always looking to improve our community in any way we can. We certainly hope to improve your opinion of our team and make a more positive impact going forward. If there is anything you need, please donā€™t hesitate to reach out to us. Thank you! Best, Erica and Eric The Reserve Co-Community Managers

      Review 137 out of 442

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      The Reserve at Warner Center

      March 2024

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