Review History for anonymous

Castlegate Apartments


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anonymous

Resident 2016 - 2017

2/8/2017

The office staff here is awful. When calling the office an associate by the name of Jennifer was rude and unprofessional when I proceeded to explain to her my problem. The associate Justin that handles compliance is unorganized and has lost my personal information twice and keeps posting notices on my door stating im out of compliance with the lease for missing paperwork i have personally handed to him multiple times. I have recently signed a 2nd year here and have still never recieved a copy of my first year lease let alone my new copy of my resigned lease. They have made appointments and then wouldn't show or ask that i wait while they finish there office parties instead of handling there priorities.This office is extremely unorganized and doesn't mind the inconvenience to the residents.

    Review 12 out of 139

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    Castlegate Apartments

    March 2024

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