I would rate them lower if I could. They turned off my building's water without telling us because of a clogged drain. It has now been off for TWENTY FOUR HOURS. I can't flush the toilets. ---- has been piling up, literally! They are so cheap that instead of paying a plumber they've been using their handymen who are clearly not trained in plumbing, and now it's been a day. In fact, they sent the plumber home last night because they didn't want to pay the overtime rate. These people do not care about their tenants or their job. I wasn't able to have a shower yesterday, I haven't been able to have one today. I don't even have drinking water, I had to go to the store for that all while I am actively paying for water that is turned off. Do yourself a favor and do not rent from castle gate.