Review History for anonymous

Water Tower Flats


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anonymous

Resident 2016 - 2017

4/11/2017

Only things good about this place is the maintenance staff and how close it is to I-70+I-76 which makes easy travel. Everything else, forget about it. Walls are paper thin, you can hear if someone gets a text message or has an alarm. Don't worry you get the whole VR experience in the other units bedroom. It's like you are with them when they do EVERYTHING. Dog poop is EVERYWHERE, other tenants are rude. The workout room really has no rules, everyone goes in there and never cleans off the equipment they just used and will be talking on there phones. Only provider you can get is century link/directv, so if you like getting gouged with high prices due to no competition, then you will love it! If you want a parking spot close to your unit, better be home by 5 or else you'll be walking a ways. No close grocery stores and train is really loud. Office staff is not knowledgeable at all, so don't expect them to know what they are talking about. I would never recommend this place to a friend or a family member.
    Manager

    9/15/2016

    Water Tower Flats
    Dear Anonymous, Thank you for your feedback. I understand you feel like you were pushed in to only having DirecTV and CenturyLink. Unfortunately, Comcast did not run their lines out here when the community was built. You do, however, have the option to contact CenturyLink directly to see if they can help with your slow internet. Our local Arvada office can be reached at 303-403-9980, or arvada@centurylink.com. You also have the option to use Dish Network for satellite tv. Regarding management, would you be able to elaborate? We pride ourselves in providing elite customer service, so it is surprising to hear that you feel like we are "lazy." I would like the opportunity to discuss this with you so that we can correct this in the future. Our parking management company is called Park-It-Right and they are on our property several times per week to ensure all vehicles are in compliance. We have had a major success rate since they have started monitoring and our parking situation has improved drastically. If you see someone violating parking policies, please feel free to reach out to us and we will work to correct. I am in the office M-F from 10am-6pm, should you need to speak with me directly. Thank you for your continued residency and your input! Sincerely, Jennifer Polvogt Senior Business Manager Water Tower Flats

    Review 77 out of 124

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