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Aurora Hills

 
 
 
 
 
 

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Resident · 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2015
The apts are overpriced. The pool is closed half the summer, never supervised and have people in there with clothes. Also unsupervised kids with no parents. Fitness room open to 8, but that was broken into and equip. thrown thru the window. There is absolutetly no parking. The blinds were taped up when we moved in, and literally falling off the windows. The frig missing 2 shelves. The dishwaaher is crap. The shower leaks and takes forever for maintence. Cars and apts are broken into. You can sit outside and listen to gun shots into early mornings on nice nights .Laundry room never clean The place is ------
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Aurora Hills Manager

03/02/2015

You are expressing a negative experience, which we strive hard to never have be the case. We are not aware of the events in your comments or maintenance issues/concerns, and can only surmise that some of these were previous to our taking management of the property. Ownership did change late last year, and with that we were assigned management. We are not looking for this to be received as an excuse, as any inconveniences you have are of the utmost importance to us regardless of when they occurred. Please give us an opportunity to convey our sincere desire to making your home all that you expect it to be. Heather is the manager of Chelsea Park, and has also only joined the community a few months ago. Please give her a call or stop by and see her so that a walkthrough of you home may be conducted and all items identified and address immediately. If you would feel more comfortable contacting someone in our corporate office, please contact [email protected]

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Aurora Hills

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