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Resident · 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2015
PLEASE DO NOT CHOOSE CHELSEA PARK AS YOUR NEW HOME! If you want to be woken up during the work week in the middle of the night due to noisy neighbors - live here. If you want to have something break in your apartment and wait for weeks until maintenance fixes it - please live here. If you want drug dealers to live next to your children - live here. If you want a bed bug infestation - live here. If you want to live around people that smoke weed day in and day out around your apartment - live here. If you want to witness and hear domestic abuse on a weekly basis- live here, If you want the leasing office to be extremely unprofessional and not caring to your needs- again this place is just for you. Response to the Managers Response : We have tried again and again to take further steps towards resolving this issue. The first month that we moved in there were numerous calls to security by myself and surrounding neighbors and yet again nothing is resolved at the end of the day. The police has been contacted on many separate occasions- yet the leasing office fails to take the correct steps to ensure that their tenants live safely and comfortably. Thank you for corporates email. I will be in contact with them shortly.
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Aurora Hills Manager

03/10/2015

We are sorry about your frustrations, and we would like to do what we can to help. Please let us know if you notice excessive noise, and we will take steps to address the situation. We would ask that any resident noticing anything illegal please contact law enforcement first. We would appreciate being notified as well for our records, but always contact the police first if you witness any crime. Again, we would welcome the opportunity to go over your concerns. Please contact our community manager or her staff. If you would feel more comfortable discussing this with our corporate office, please contact [email protected]

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Aurora Hills

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