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Prospective Resident · 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2016
Worst apartments ever. When I moved in the apartment was given to me dirty, the blinds were broken, door knobs were broken kitchen was all greasy. I turned in the walk through paper and they told me they were going to fix all that in a couple of days. I had to wait two months for them to come and fix that. My toilet got clogged and they took a week to come! They always say they are "understaffed" that's why they take too long. The office staff is super lazy and very unprofessional! The manager has told tenants that he will not fix things for them if they keept bothering the maintenance staff. Some of my neighbors have fallen in the ice outside because they don't shovel the snow. We have to shovel our own snow and throw salt so we don't slip. Please save yourself some money and stress! I can't wait for my lease to be up so I can leave. Worst experience ever.
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Aurora Hills

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