Resident · 2019 - 2020
I have absolutely NO idea how they have such a high rating. Please only take the reviews seriously if they have lived in Canterra. We have lived here for a year and it has been absolute hell. The management is always kind but they clearly do not have the necessary resources or training to competently do their job. During our first two months living in Canterra, our apartment was consistently above 85 degrees because our AC was broken. We had repair requests in for a broken refrigerator and washer for three months and we were told that they and I quote "had NO maintenance staff". In February, we came home to our apartment being a crime scene. Three men were shot two apartments down from us and there was blood everywhere outside. We were not notified one time about the incident from the management. This was a complete disregard for the safety of their residents. Currently, we are trying to move out and there has been no one in the office for weeks and they refuse to return any of our phone calls. We literally just want to return our keys to them so we can get the hell out. PLEASE DO NOT MOVE HERE!