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Crestone Apartments

10550 East Iowa Avenue

Aurora, CO 80012

 
 
 
 
 
 

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Resident · 2013 - 2014
Rating Breakdown
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05/07/2014
Living here was an awful experience. It is a gated community which supposedly makes it safe but there was never parking on my side of the apartment complex past 9:30-10pm. I had to walk from the opposite side of the complex at nights to get back to my apartment if I spent the evening with friends. I woke up early for work one morning find a drunk man passed out on the landing of the stairs to my third floor apartment. I had to run past him to get out of the building. The halls often smelled of smoke because there were a lot of heavy smokers there and poor ventilation. The halls were always dirty. They hired a company to paint the building which took over a month in my building and there was constantly equipment out. They started a new trash program, but many people didn't take the trash cans inside so they were strewn through out the halls for months on end. I talked to Kat Flowers, the manager of the property about all the issues, but she refused to do anything to address the problems. I asked to speak to the management above her, but she refused to give her managers name out. I finally broke the lease after about 3-4months of living there and moved. They falsely charged me for a 2 bedroom lease break instead of a 1 bedroom lease break and Kat Flowers their manager refused to fully refund me. She gave me a false number for her upper management, so I finally had to call another property owned by the company to get upper managements info. They did refund me the money they had falsely charged me and apologized for the bad experience, but I lost out on a lot of money by breaking the lease. I would never advise living here. It does not feel safe. It is not clean. Management is awful.
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