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Crestone Apartments

10550 East Iowa Avenue

Aurora, CO 80012



Resident · 2014 - 2015
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Office Staff
I just posted this on Yelp - copying it over here for folks who don't use Yelp. I'm pretty surprised to find so many negative reviews for Crestone, as my experience here has been great. We were referred here by folks at another property under the same management company [they simply didn't have any vacancies, though that property also looked great]. I've dealt almost exclusively with one person in the office, and one in maintenance, both have been quite nice. Since I work overnights, the bulk of my communication here has been via email, which helps me considerably. Their online system for maintenance orders and rent payment doesn't cost anything if you use your checking account rather than a card, which is also convenient and unlike prior complexes that charged ~$20/transaction. We've had two maintenance calls, both were minor issues that were dealt with effectively on the first try. The only downsides I notice here are the rather heavy traffic on Havana, and frequent fire/police sirens. I've heard near-zero noise from neighbors, and witnessed zero law enforcement incidents. The grounds and hallways seem rather well-kept, certainly no accumulation of anything unsightly. Everything in our unit was in good working order at move-in. Our 3rd [top] floor unit has vaulted ceilings, which really make it feel big compared to our prior complex. I haven't crossed paths with too many neighbors, but none I've met have been unfriendly in the slightest. We've been moving yearly since arriving in the Denver area, due to either rent increases, or excessive maintenance/neighbor issues, and this is the first time I can honestly say - unless rent rises beyond my means, I intend to stay here for the foreseeable future. My experience at this complex has been nothing but good, and a real credit to the personnel that I've worked with.
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