Review History for JR B

IMT Dayton Station


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JR B

Resident 2018 - 2019

2/12/2019

The day I moved in my wife was the first one there and a bum was inside of the apartment with his dog and scared the crap out of my wife, yes I called the cops and told the management, no apologies no nothing they didn't give a crap, I even had to ask to change the lock. Then the computer system for on line pay was screwed up for over two months and with my work hours that was the only way to pay and they don't offer drop box service so they tried to charge me late fees for there screw ups but we finally got in figured out, and they tried to make if sound like they were doing me a favor by reversing the late fees.. LOL.. If you call and leave a message for anyone don't expect a call back.. not even close.. The place is a real crap hole and my wife by no means will stay they for fear for unwanted guests. 225 is loud all night long, so keep that in mind. The walls are very thin, and take before and after pics of everything or you will pay for someone else's trash and misuse. The dumpsters are always full and people put stuff out that the trash people will not pick up so it sits and sits... But in a nut shell you can find much better places to keep your family safe, I am ex law enforcement and believe me I know the signs..
    Manager

    2/23/2019

    IMT Dayton Station
    JR, thank you for bringing these issues to our attention. We're very alarmed by the incident you experienced at move-in, and we apologize if our team has been anything short of helpful in your experience. We expect our team to make their best effort to assist our residents promptly and with kindness. I would like to speak with you directly to take steps to improve for our current and future residents. Will you please contact me at info@milestone-mgt.com? Remember to refer to this review and the apartment name in the subject line or body of your email, so we can expedite our response. I look forward to a productive conversation.

    Review 40 out of 191

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    IMT Dayton Station

    March 2024

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