Laredo House Apartments
Resident · 2010 - 2014
Let me start off by saying that I have lived here for many, many, years. A year or so ago, I wrote review on these apartments, now I am coming back to give an honest update on my experience, now that new management has taken over. I will be honest, blunt, straightforward and show no mercy with my review. Laredo House apartments to me was a nightmare to inhabit. It was a wreck, the fixtures made on site were crappy, the staff (and the service they provided) was horrible, and you would never see the maintenance man, EVER. Well, new management has taken over and let me say that I can say very good things. The apartments are being fixed very well, appliances are being replaced, windows, vanities, etc., the playground has been re-built, numerous trees and bushes have been planted as well, and the service and care the staff provide to all of us here is exceptional. I love the fact that you saw the owner/landlord outside helping with what was needed and cleaning up the place, even on his own time. Actions speak louder than words and to me, that shows and means a lot. To see someone put some hard work and effort into a place whose reputation was dirt low to try and turn it into a great place to live, is a lot! Apart from that, the owner/landlord, it extremely friendly. Always greets you when he sees you, personally comes to your door and lets you know what work will be don to your house before it happens and if you have any concerns, questions, or statements, he is there and listening. The staff is friendly as well! Very pleasant people! Maintenance here is in shape. Its not how it was before, where you would call, personally go and complain, etc. and it would take forever to get to your place or not at all. The maintenance men are timely and will do any fixtures needed ASAP. Overall, I would recommend these apartments. I, as a resident here, acknowledge their hard work and effort and feel as if this year, these apartments will only get better and better.