Number of reviews in the past 365 days | 23 |
Percentage of reviews responded to | 95.65% |
Average time to respond to reviews | 15.35 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 23 |
Percentage of reviews responded to | 95.65% |
Average time to respond to reviews | 15.35 days |
Verified Resident 873981, we're disappointed to hear of the negative experience you had at our location. We would love an opportunity to meet and chat how we can improve. Please call us at 303.745.0505. Have a good day. Angella Wells 303.745.0505
Verified Resident 614289, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please give us a call at the office and we can discuss options for improvement. Have a wonderful day. Angella Wells 303.745.0505 Community Manager
Hi Verified Resident 770309, Thank you so much for your positive comments about Park at Canyon Ridge! We strive to provide the best customer service possible and really appreciate your feedback. Please feel free to let us know if you need anything in the future. Best, Angella Wells Community Manager 303.745.0505
Hi Verified Resident 867837, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I would like to sit down with you to discuss further and go over some options if you like. Please call me at your earliest convenience. Thank you, Angella Wells 303-745-0505 Community Manager
Hi Anonymous, we regret to hear that your recent experience was anything less than exceptional. If you could please give our office a call at your earliest convenience, We would like the opportunity to talk and get a plan together to correct any issues. Your happiness is very important to us. Thank you, Angella Wells-Community Manager 303-745-0505
Hi there, I would like to get some more details about your noise issues you are experiencing. Please contact us at (303) 745-0505 so we can work with you to make this right. Have a wonderful day. Angella Wells Community Manager
Verified Resident 861601, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (303) 745-0505 at your earliest convenience and we will do our best to resolve this with you.
Verified Resident 858716, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us at (303) 745-0505 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Verified Resident 835146, your satisfaction is our top priority. We always strive to provide top quality service to every resident, and would like the opportunity to make your experience here at Park at Canyon Ridge better! Please give us a call to further discuss.
Thank you for your feed back we are so happy to read such a great review about Park at Canyon Ridge!
Hello, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your residency. Please reach out to us at (303) 745-0505 when you can so we can address this situation directly. Thank you and have a great day. Katherine K. Community Manager
Hello! Thank you for taking the time to leave a review for us at Park at Canyon Ridge. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Park at Canyon Ridge
Hello! Here at Park at Canyon Ridge we strive for 100% satisfaction, and it is great to see you had such a positive experience with us! If you need any assistance from us, please don't hesitate to reach out! Kindly, Park at Canyon Ridge
Thanks for your praise and kind comments about our team and community! We look forward to your next visit! Take care! Park at Canyon Ridge
Hello, Thank you again for taking the time to let us know how we did. These comments are not taken lightly and we will be sure to discuss these items with our team. If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a great day! Katherine K. Community Manager 303.745.0505
Hello, we are very happy we could provide you with a positive experience! It is wonderful knowing that our team's combine work is making an impact for our residents. If you're ever in need of our assistance, please let us know! Katherine K., Community Manager
Thank you again for taking the time to let us know how we did. We sincerely apologize that you experienced some issues during you move-in. If there is anything we can do in the future, please let us know. We hope you have a great day! Park at Canyon Ridge
Hello, we are so happy to read such a great review about Park at Canyon Ridge! It is wonderful knowing our residents are enjoying their home. We sincerely thank you for the positive review, and look forward to seeing you again soon! Katherine K. Community Manager 303.745.0505
Hello, We apologize for the inconvenience on delayed work orders during the pandemic. We weren't able to access homes for non-emergency work orders during that time for the safety of our residents and our team. Also during the pandemic, we reached out to our residents who hadn't paid rent to understand their individual situations so we could work with them. We only made multiple calls when our calls weren't returned. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Katherine K., Community Manager 303-745-0505
Hello , we really appreciate your feedback- your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are sad to hear that you have not had experience here at Park at Canyon Ridge. Please contact the office at your earliest convenience to discuss the problems you have experienced. Thank you. Katherine K., Community Manager 303-745-0505
Hello, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situations you have described. Our community manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 745-0505. We look forward to hearing from you. Katherine K., Community Manager
Hello, Thank you for your feedback, we really appreciate your critiques as this is how we improve! Please feel free to give us a call or stop by so we may discuss and address the Air-conditioning issue immediately . Have an awesome day! Katherine K. Community Manager 303-745-0505
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with your feedback. We completely understand your decision to move as your family grows, and are grateful for the two years you spent with us! We hope to be of service to you again in the future. Best wishes, Park at Canyon Ridge
$1,187
630
18 Units
A1
$1,397
880
3 Units
A1B
$1,415
978
7 Units
B2
The Park at Canyon Ridge provides a unique park-like setting. Our new interiors offer a sophisticated remodeled apartment with modern features including stainless steel appliances, designer paint, new cabinetry, upgraded counters, wood-style flooring, new lighting fixtures, and a full-size washer and dryer in each apartment home. Our two-story lofts offer an open floor plan with a large living area. We also offer newly remodeled one and two-bedroom flats. Wood-burning fireplaces will keep things cozy on a winter day, while an oversized private patio or balcony with extra storage will allow you to enjoy the sunshine that Colorado offers. We are located only minutes from a variety of restaurants, major shopping malls, Downtown Denver, Cherry Creek Shopping Center, Town Center, the Denver Tech Center (DTC) and other facilities to meet your daily needs. Schedule a personalized tour of our apartments and come see why so many people choose to call us home. We are located only minutes from a variety of restaurants, major shopping malls, Downtown Denver, Cherry Creek Shopping Center, Town Center, the Denver Tech Center (DTC) and other facilities to meet your daily needs. Schedule a personalized tour of our apartments and come see why so many people choose to call us home.
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