| Number of reviews in the past 365 days | 6 |
| Percentage of reviews responded to | 50% |
| Average time to respond to reviews | 33.33 days |
9757 E Colorado Ave, Aurora, CO 80247
Ratings & Reviews (84 Reviews)
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Verified Resident 773916 • 2016 - 2020 Not Recommended
Updated 05/31/2020
Reviewed 05/31/2020
The community is average, this is a great location. The people in the leasing office can be very rude. The layout of the 1 bedroom apartment is terrible very small and can be uncomfortable. The neighborhood is somewhat safe. The mailbox was broken into twice.
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Verified Resident 773055 • 2019 - 2020 Not Recommended
Updated 05/28/2020
Reviewed 05/28/2020
To many children screaming and dirty people with to many dogs in these small places. This place should not be allowing so many people to stay in a one bedroom. It isnt to bad here but the new management are extremely rude.
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Verified Resident 771199 • 2020 Recommended
Updated 05/22/2020
Reviewed 05/22/2020
Great team! Very happy with where i live! They have all handled working through a pandemic amazing! They came and did my work orders and made sure they were taken care in a timely matter! I would most definitely recommend this place to my friends!
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• 2020 Recommended
Updated 05/19/2020
Reviewed 05/19/2020
Moved in about 2 weeks ago. It was fast, easy and Ariel was very nice. Ever since I met her over the phone she has been the sweetest. Ive had no problems so far and I'm really enjoying my new move. Best decision so far this… See More
The Park at Canyon Ridge Manager19/19/2020
Hello, We appreciate your positive review about your recent experience with us! We are extremely grateful that Aeriel is part of our team-It is great to hear she is making the difference for our residents as well! We are always more than happy to assist you if anything comes up. Take care! Katherine K. Community Manager 303-745-0505
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• 2020 Recommended
Updated 05/03/2020
Reviewed 05/03/2020
Great community some things could be better in regards to the upkeep and a few appliances in the apartment. Ive been dealing with an A/C issue for the past 4-5 days and Im getting frustrated over this.
The Park at Canyon Ridge Manager19/19/2020
Hello, Thank you for your feedback, we really appreciate your critiques as this is how we improve! Please feel free to give us a call or stop by so we may discuss and address the Air-conditioning issue immediately . Have an awesome day! Katherine K. Community Manager 303-745-0505
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Resident • 2020 Recommended
Updated 03/17/2020
Reviewed 03/17/2020
I enjoy living here, sadly I put my 60 day notice in. Just needing a bigger place now with a new born. I love the washer and dryer in the unit but it's very small. I moved here two years ago because a friend actually lived… See More
The Park at Canyon Ridge Manager19/19/2020
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with your feedback. We completely understand your decision to move as your family grows, and are grateful for the two years you spent with us! We hope to be of service to you again in the future. Best wishes, Park at Canyon Ridge
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markstetzer • Resident • 2020 Not Recommended
Updated 02/09/2020
Reviewed 02/09/2020
I have lived in this complex for almost 10 years. been through 3 ownerships and a miriad of managements. the current mgmt falls very short when it comes to snow removal. I have seen all previous winters with proper snow removal. why not now? I used… See More
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Resident • 2019 Not Recommended
Updated 04/25/2019
Reviewed 04/25/2019
This complex is terrible! Tiny, stupid floor plans for WAY too much rent. They advertise a laundry room but they just shove the machines into one of 3 storage areas in the apt, so doing laundry or hanging it in said cluster is a shitshow. The… See More
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Resident • 2019 Not Recommended
Updated 01/01/2019
Reviewed 01/01/2019
Living at the Park at Canyon Ridge has been TERRIBLE. When I first moved in, I was given my keys, only to find people still painting and installing carpet in the upstairs loft. There was ZERO mention by staff that there were still workers actively painting… See More
The Park at Canyon Ridge Manager15/15/2019
We are very sorry to hear that your experience at Park at Canyon Ridge has been less-than-positive. It is our top priority to make Park at Canyon Ridge somewhere you love to call home, and we apologize for any stress you may have felt during your experience. Let us do our best to make things right! We strongly encourage you to reach out to our community manager at [email protected] to begin a conversation about the issues that you brought to light in your review. We would like to discuss the problems you've been having so that we can do our best to remedy the situation. Thank you so much for taking the time to provide us with feedback, we assure you that we take improvement very seriously and your comments will be shared with the onsite team. Please have a wonderful day!
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Shaquan_C • Resident • 2018 Not Recommended
Updated 12/20/2018
Reviewed 12/20/2018
Please Don't Move here! I woke today to both my cars being towed a week before Christmas, 530 dollars. for being parked in 2 spots. I drive a truck and the spots are so small I have to park in 2 spots. Also if i don't… See More
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The Park at Canyon Ridge Manager16/16/2019
This is not the kind of experience we want our residents to have and we want to do our best to make it right. Your experience in our community is disappointing. We'd love the opportunity to sit down with you and talk about our parking policy and see how we can improve and turn your experience around. Ultimately we want you to be comfortable in your own home. Our team is committed to making sure that this is the case. We are trying our very best to remedy the situation and keep you informed every step of the way. Please contact our Community Manager at [email protected] or 720-571-8474 directly so we can set up an appointment. Thank you for your review and please have a great day!
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Resident • 2018 Not Recommended
Updated 12/08/2018
Reviewed 12/08/2018
So when were you going to let residents know that there's a BUG BUG infestation all throughout the complex? I've been here 6 months and constantly see mattresses etc being thrown out. Today, I saw a couch spray painted with the words BED BUGS. Your residents… See More
The Park at Canyon Ridge Manager11/11/2018
Hello, I am sorry that you were not completely satisfied with your apartment home at The Park at Canyon Ridge. In the event that Bed Bugs are found in an apartment home, action is taken immediately once the office is made aware. The remediation process can be a bit timely to ensure that the problem is truly rectified, I apologize that you feel like this was not thoroughly explained to you. Should any other issues arise, please reach out to our team at [email protected] Thank You! Customer Support - The Park at Canyon Ridge
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Resident • 2017 - 2018 Not Recommended
Updated 05/12/2018
Reviewed 05/12/2018
I very seldom leave reviews, but this place has got to be the worst place to live. If I had the option, I would not have left a no star. I would also like to say that I lived here a few years ago and moved… See More
The Park at Canyon Ridge Manager24/24/2018
We are very disappointed to hear that you have not had a positive experience at our property. Our top priority is to provide exceptional service to everyone in our Park at Canyon Ridge community and we apologize for any frustration you may have felt during your time here. We would like to take a moment to address a few of the issues that you mentioned in your review below: Utilities Billing - We did not expect the billing issue when we switched providers and sent an email blast as soon as we knew there was an issue. Unfortunately, late fees post automatically, so they did post as soon as utilities were posted. We're doing our best to reverse this, however without payment they will just re-post and puts us back at square one. We would like to assure you that we realize this is an issue and are reversing these late fees as quickly as we can. Crime - Unfortunately, crime has no zip code and negatively affects everyone in our community. We have been working with the police and following their recommendations for how best to handle the situation you mentioned in your review. In addition, we have since upgraded the lights in the parking lot and added a courtesy patrol. If you see any crime occurring in our community, we encourage you to contact the police immediately. We need the help of everyone to keep our community free of crime. Unfortunately, there is a character limit on the responses that we are allowed to post onto ApartmentRatings. We would love to have a conversation with you about the other issues you mentioned and encourage you to reach out to our community manager, Crystal, at 303-745-0505. Thank you very much for taking the time to provide us with feedback. Please have a wonderful day!
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Dynae_S • Resident • 2018 Not Recommended
Updated 04/09/2018
Reviewed 04/09/2018
Do not move here. The apartments themselves are decent and cozy and its a pretty good location HOWEVER.... MANAGEMENT IS ABSOLUTELY HORRIBLE! They do not care if your apartment is ready or not, they will just take your money, listen to your problems and then do… See More
The Park at Canyon Ridge Manager10/10/2018
Hello Dynae - Thank you for making us aware of your concerns, and we apologize for your frustrations. Our Community Manager, Crystal, has spoken with your household, and she looks forward to meeting with you this week to regroup and make sure we've taken care of everything. We are sorry for any delays in addressing your maintenance issues. We did have your ducts and dryer vents blown out, and have replaced the broken mailbox lock, among other items. Crystal and her team will make it their goal to make you more comfortable in your home, and the community. You can reach Crystal with any questions at 303-745-0505 - ConAm Customer Service
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Marissa_D337 • Resident • 2018 Recommended
Updated 02/19/2018
Reviewed 02/19/2018
I currently live here and the new company boasted about being much more effective than the previous owners. I have been waiting on maintenance for weeks and have called 3 times to inquire as to why they have not returned to do the job. Each time… See More
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becky22! • Resident • 2016 - 2017 Not Recommended
Updated 12/28/2017
Reviewed 12/28/2017
This is the worst over priced apartment complex I ever lived in. I regret that I signed another year lease they got new management which suck ---. The late fees over ridiculous they do not work with you at all. Not to mention these high as… See More
The Park at Canyon Ridge Manager04/04/2018
Hello Becky - We apologize for your frustrations! ConAm assumed management of Park at Canyon Ridge late last year, and we are aware of issues with utilities billing. We've been working with company to clarify charges and improve this process for our residents. We will continue to pursue this until we get results. Our Community Manager, Crystal, would be happy to speak with you about this in more detail. You can reach Crystal at [email protected] or 303-781-2595, or our corporate home office at [email protected] - ConAm Customer Service ([email protected])
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Kelsi_M • Resident • 2016 - 2017 Not Recommended
Updated 09/15/2017
Reviewed 09/15/2017
If I could give this place no stars I would. By far the worst place to live! I lived there for one year and the worst year of my life. In December of 2016 a swear pipe broke flooding my unit. It took maintenance TEN HOURS… See More
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Resident • 2016 Not Recommended
Updated 06/07/2016
Reviewed 06/07/2016
WARNING DO NOT MOVE HERE! This apartment complex is the biggest joke I have ever come across. The office staff are the most unprofessional group of people I have ever met. I would call and leave voicemails that were never returned, I would send emails, that… See More
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Resident • 2015 - 2016 Not Recommended
Updated 02/25/2016
Reviewed 02/25/2016
Don't do it!!! First of all, the management company, AMC markets this property as being in Denver. It's in Aurora, and the neighborhood is sketchy at best. I see the Aurora PD in the parking lots about once a month. The units are WAY overpriced, as… See More
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Resident • 2014 - 2016 Not Recommended
Updated 02/21/2016
Reviewed 02/21/2016
Honestly I moved because it was my only option to be quite frank, the apartments are not worth the money late fees are ridiculously high about $200-$300 more if you don't pay rent by the 4th day of the month. Did I mention the cockroach infestation,… See More
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DavidaWP • Resident • 2015 - 2016 Not Recommended
Updated 01/23/2016
Reviewed 01/23/2016
Please do not move here. Many of the residents were given a verbal estimate of 50-60 dollars a month for utilities. The truth is that the average utility bill is 130-175 a month. Upon request to see the utility bill numbers, I was told I would… See More
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little giant • Resident • 2014 - 2015 Not Recommended
Updated 04/26/2015
Reviewed 04/26/2015
This property is horible the good thing there was jeff the maint men , luke and his two sons in the office is horible not professional at all
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Prospective Resident • Visited 2015 Recommended
Updated 02/14/2015
Reviewed 02/14/2015
Best place to live jeff is amazing
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JamesThomasC • Resident • 2014 Recommended
Updated 09/23/2014
Reviewed 09/23/2014
About 7 months ago I chose to sign a lease with The Park at Canyon Ridge. I flew into Denver from San Francisco and had five hours to sign a lease before my flight out that evening. I had done my research in seeking an apartment… See More
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Krotshtein • Resident • 2014 Recommended
Updated 09/06/2014
Reviewed 09/06/2014
I have lived at The Park at Canyon Ridge for 6 months now and have been so happy here that my roommate and I decided to sign another lease. The property is very peaceful and quiet and we have great neighbors. We have had a few… See More
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Resident • 2014 Not Recommended
Updated 07/16/2014
Reviewed 07/16/2014
I am absolutely fed up. Upon moving here from MS about five months ago, I had to rush to find somewhere to live. When I took over the previous tenants lease and met the management, I fell in love. It's in a good part of town,… See More
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