What are noise levels like at Marquis at Castle Pines?

The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Marquis at Castle Pines?

The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Marquis at Castle Pines?

The community is rated 2.5/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 2.2/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 5.83 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Marquis at Castle Pines, Castle Pines, CO

Renter Ratings

Noise	N/A
Grounds	2
Safety	2.5
Office Staff	1.2
Maintenance	2
Neighborhood	2.2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5.83 days

Ratings & Reviews (64 Reviews)

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Alex_W161 • Former Resident • 2018 - 2020

11/14/2020

New ownership are absolute crooks. Brad in the front office lied to us, and then lied to his boss Matthew to cover himself. We lost our jobs due to the current pandemic, and we went to the front office to let them know we had to… See More

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Marquis at Castle Pines Manager

11/20/2020

Hello Alex – Thank you for taking the time to provide us this feedback. We make every effort to be honest and upfront with our customers at all times. As you know, our company recently began managing Marquis Castle Pines, which caused this confusion. According to a conversation you recently had with our team, you explained that prior to our company taking over the community you spoke to an employee of the former management company about moving and they told you a written notice wasn't required and your termination fee could be paid over a three month period. Unfortunately, our team had no knowledge of this verbal agreement as it wasn't in notated anywhere for us, and that process is not in accordance with the lease contract you signed. We are happy to allow you to pay your move-out charges over a three month period as you originally planned, however the charges on you Final Account Statement are accurate in accordance with the lease agreement. We are also disappointed to hear that you do not agree with the move out charges you incurred. However we want to make sure we are providing the best home possible to the next resident just as we did with you. These charges were due to the cleaning and repairs needed to your home, that exceeded normal wear and tear, and we provided photos and descriptions of the charges in your Final Account Statement. If you have any questions about these charges, please give our office a call at (833) 229-5624 and we would be happy to discuss them with you. Thank you, Emily at CWS Customer Care

Former Resident • 2018 - 2020

08/13/2020

AVOID at all costs. Don't even think of moving here. If you live here currently document everything because they will "lose" things, delete things, and lie to steal your deposit. My sister and I moved in June of 2018. We were lied to right from the… See More

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Marquis at Castle Pines Manager

08/19/2020

Thank you for taking the time to review. We are disheartened by your feedback about your experience in our community. We would like to speak with you directly to address any issues you faced during transitions in our community and your move-out. Please contact us at [email protected] at your earliest convenience to discuss this as well as any other concerns you encountered during your time here. We look forward to speaking with you and restoring your confidence in our community.

David_X • Former Resident • 2018 - 2019

06/21/2020

---------- the community manager is as incompetent as they come. I left the apartment explaining and showing the documented the problems I had with the air ventilation at my unit, and she sends me to collections for 2 months rent in an attempt to hurt my… See More

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Marquis at Castle Pines Manager

06/24/2020

David, thank you for updating us and taking the time to review. We regret if you had an unpleasant interaction with a member of our team. Our team is dedicated to serving residents professionally and courteously, and we take feedback regarding their service seriously. As we evaluate your observations internally, we need some additional information. Please contact us at [email protected] at your earliest convenience so that we can discuss your experience with customer service and move-out fees. We look forward to a productive conversation.

Former Resident • 2018 - 2020

04/22/2020

Be cautious and very aware of your finances here, they will snake you for money every chance they get. I lived there for a couple years and made acquaintances with neighbors who lived there for more who expressed similar concerns about the rude service, the lack… See More

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Marquis at Castle Pines Manager

04/29/2020

We appreciate your comments about your enjoyment of our great location and luxury apartments. Still, it's evident from your review that you are unhappy with several facets of the community. Our team is expected to be pleasant, respectful, and professional at all times, so we're a bit surprised to hear this. We would also like to address any issues you experienced with your move-out, as well as any problems you experienced with maintenance during your time with us. Would you please contact us at [email protected]? Thank you for your review, and we look forward to hearing from you.

Prospective Resident • Visited 2020

04/01/2020

I was visiting a friend and parked my car in one of the guest spots. Went outside to grab a few things that evening. The net morning it was towed. Do not recommend this place. I did not park in a reserved spot And planned to… See More

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Marquis at Castle Pines Manager

04/08/2020

Thank you for visiting our community as a guest. We want our guests to enjoy a stress-free visit to our community, and your feedback tells us that this was not your experience. Please accept our sincere apologies and know that we are dedicated to making your next visit a complete delight. We have adequate parking for guests, so we want to understand what happened in your case. Please email us at [email protected] with a detailed account of your parking issue during your last visit. We look forward to hearing from you.

Resident • 2019 - 2020

03/12/2020

Was told a few lies when showed the apartment (if we could get fiber internet, which we couldn't), and that we could park the extra car we have for work in front of our garage multiple times, which we can't. The parking is extremely limited, the… See More

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Marquis at Castle Pines Manager

03/18/2020

We appreciate your kind remarks about our hardworking maintenance team, and we're glad that you have enjoyed our luxury apartments. We want you to be completely satisfied with your home, though, and we would like to discuss any concerns you have with internet connectivity, parking, and the upkeep of our amenities. We ask that you contact us at [email protected] at your earliest convenience so that we can discuss this all in more depth. We look forward to speaking with you!

Resident • 2019

09/21/2019

This is a terrible place to live ran by terrible people. Do not move here. There is no parking, the sprinklers water the cars, there is constantly garbage everywhere due to overflowing dumpsters. The management company is rude and incompetent. I dread having to deal with… See More

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Marquis at Castle Pines Manager

09/27/2019

Thank you for sharing your review. We want you to have an outstanding experience as our resident, and we expect our staff to be helpful and courteous. With that in mind, we sincerely regret if you had a negative interaction or have found the state of our grounds to be unsatisfactory. To help us resolve the issues you've described, please email us at [email protected] when convenient. We look forward to speaking with you.

Resident • 2019

09/05/2019

Gables, the new property management has increased rent by $400. Unprecedented. It is ridiculous. The 2 previous management companies valued good tenants and would increase rent no more than 5% annually. I was an excellent tenant. Never once late for years and Gables doesn't care about… See More

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Marquis at Castle Pines Manager

09/21/2019

Thanks so much for reviewing. Our goal is to provide you with the best living experience possible for the best price. We understand the burdens raising rent may cause, and we'd be happy to chat about all possible options we have available. Also, please rest assured that we do not condone discrimination of any kind at our community and our team takes your comments very seriously. We'd like to learn what exactly occurred to make you feel this way, so will you please connect with us at [email protected]? We appreciate you reaching out.

Resident • 2016 - 2019

04/04/2019

This is the worst run and especially managed property I've ever lived in. Avoid this complex it is dirty with thin walls to the point I can hear my neighbors snoring at night, no parking, hot tub and pool are discoloured or not maintained at all.… See More

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Marquis at Castle Pines Manager

04/13/2019

Thanks for taking time to leave us a review. We take pride in providing quality services and amenities for our residents. Despite our strong efforts, we're sorry to have disappointed you. Will you please email us at [email protected] at your earliest convenience so we can address your concerns with our management and upkeep? We want you to enjoy your home, so we appreciate the opportunity to improve your experience.

Resident • 2018 - 2019

01/15/2019

Love our apartment and the serene location here. We have been here a few months and are in love with our apartment. The team in the office is so kind and welcoming. The maintenance guys have been quick to respond (or communicate if they are running… See More

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Marquis at Castle Pines Manager

10/12/2018

We love hearing that you are "in love with your apartment" at Avant at Castle Pines. Thanks so much for sharing the special touches that make our community so warm and welcoming!

Resident • 2018

10/29/2018

Love our new apartment. Have been here a few months and very impressed with maintenance, office, and the complex as a whole. Castle Pines is so quiet and peaceful, but minutes away from Lone Tree or castle Rock for shopping and dining.

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Marquis at Castle Pines Manager

11/01/2018

We are thrilled to hear you are loving life at Avant at Castle Pines! Thank you for using your valuable time to share about our great location, staff, and apartments. :)

Avant at Castle Pines Review • Resident • 2018

10/19/2018

WARNING!! DO NOT LIVE AT AVANT AT CASTLE PINES!! Management is combative, aggressive and they take every opportunity to perpetuate problems instead of offering solutions. If there was an option for 0 stars, that'd be more in line with this community. As I have learned, the… See More

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Marquis at Castle Pines Manager

10/23/2018

We welcome your feedback as a former resident. If there are any pending concerns you would like us to address, please contact us at [email protected] Good luck in your new home!

Jaymeultd • Resident • 2018

10/16/2018

I love living at the Avant at Castle Pines! I enjoy my spacious floor plan and my neighbors are so friendly! The leasing process was quick and painless and I feel very content with the service provided from A-Z

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Marquis at Castle Pines Manager

10/20/2018

Your wonderful review put a big smile on our faces! Thanks so much for sharing about your happiness here at Avant at Castle Pines!

Resident • 2018

09/23/2018

If you like hidden fees, this place is for you. If you like to wait months for maintenance to fix anything and then have things only fixed half-assed, this place is for you. Good luck finding a place to park when you decide to move in.… See More

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Marquis at Castle Pines Manager

10/09/2018

We are saddened to hear of your dissatisfaction. Please accept our apologies for any miscommunication on our part regarding fees, as well as any service that has been less than thorough. When you have a moment, will you please email us at [email protected]? We'd like to address your concerns and improve your satisfaction.

Resident • 2018

09/18/2018

A great location within easy reach of Denver and many of the local and State Parks. Great apartment with no issues to date and the other residents seem nice. The staff have been friendly and ready to help with any issues we have had. No complaints… See More

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Marquis at Castle Pines Manager

09/21/2018

We are delighted to hear this lovely review for Avant at Castle Pines! Thank you very much for recognizing our friendly staff and community!

J Isner • Resident • 2012 - 2018

07/23/2018

We have lived at this property for over 5 years! Seen a lot changes and they keep getting better! Staff, all the way around, is friendly and helpful! Upgrades in units and property are awesome and make you feel more at home!

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Marquis at Castle Pines Manager

07/26/2018

Thanks so much for being a loyal resident of Avant at Castle Pines and sharing your top rating for our community!Our residents are our top priority, and were glad that the daily efforts of our office and maintenance teams have made your living experience the best it can be. We look forward to assisting with your everyday lifestyle needs at each opportunity.

Resident • 2018

07/17/2018

The apartment is cozy and feels like a home. The community feels like a little village with accessibility to near by stores and the freeway near by. The valet trash service is convenient and the maintenance team is very professional.

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Marquis at Castle Pines Manager

07/20/2018

Thank you for sharing your lovely review of Avant at Castle Pines. We are delighted to know you enjoy our community and have had great service from our team!

Resident • 2018

06/16/2018

Our experience here has been absolutely awful. The communication from the leasing office has sucked for multiple things. They have moved our mailboxes and changed our mailbox key without ever telling us. They apparently sent an email out to residence prior that my boyfriend and I… See More

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Marquis at Castle Pines Manager

06/19/2018

Thank you very much for sharing your concerns with us. Resident feedback helps us shape an improved living experience for all our residents, so please know that we want to address the frustrations that you've had with communication, service, and our pool immediately. Please email us at [email protected] to share any additional details about your experience. We apologize for the inconveniences you've endured and want you to be happy in your home.

Resident • 2016 - 2018

06/03/2018

They do not do a very good job of policing this type of stuff, it happens frequently at the different trash sites and will Take 3-5 days to get cleaned up. The garage door opener was place there by maintenance and has been there over a… See More

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Marquis at Castle Pines Manager

06/04/2018

Thank you for sharing your feedback regarding the upkeep that is needed in some of our shared spaces. Our team works hard to make sure issues are addressed in a timely manner, and we sincerely apologize that you experienced anything less. Please feel free to drop by the leasing office or contact us by phone at 303-688-1100, so we can apologize in person and try to make it right. We want to learn and grow from this in order to provide you with the superior service you deserve.

Cortni_O • Resident • 2018

04/06/2018

DON'T RENT HERE. They constantly have new management who are rude and unprofessional. They do not fix maintenance issues or return calls. Doubt if we make it to the end of our lease...breaking it seems the better option they are that bad here.

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Marquis at Castle Pines Manager

06/01/2018

We are so sorry to hear that you've experienced service that has been anything less than helpful, attentive, and courteous. Your satisfaction and comfort are our top priorities, and we want to do whatever we can to restore your trust. Please connect with us at [email protected] and we will be happy to discuss the issue with you in detail and help find a resolution. Thanks for reaching out and allowing us to make a difference.

ShopperNiner • Resident • 2017 - 2018

02/20/2018

These are beautiful apartments, so it is unfortunate that my review is 1 star. The management team is horrible. The maintenance doesn't follow what is required of them in the lease. The manager, Jess with Lincoln Property Company, is the worse form of human being. Incompetent,… See More

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Resident • 2015 - 2017

12/05/2017

Great location., very close to interstate. Easy to get to castle rock for shopping needs. Fire station is close is there is ever an emergency. Has a a pool and hot tub. Nice remodeled club house, although I haven't seen anyone use it for recreation purposes.… See More

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Marquis at Castle Pines Manager

12/06/2017

Hello, Thank you for taking the time to leave a review. We really appreciate your feedback! We are so excited that you are enjoying the new clubhouse and all it has to offer - it is certainly a fantastic place to hangout, read a book, watch tv, check your e mail, take a Fitness on Demand class or play on the awesome gaming console! I noticed our review ratings, 1 for noise and 2 for office staff, is there anything we can do to improve? We certainly want you to have a great living experience with us here at Avant. If you ever have any questions or concerns, please feel free to reach out to me directly. Thank you, Jess B

Rick Fish • Resident • 2015 - 2017

10/10/2017

One of the poorest run communities that I have ever lived in.. Parking is non-existent. Parking policies have been created but never enforced. People leave abandoned cars parked for months at a time. Complain and your asked to email a manager that does reside on site.… See More

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txgarc4 • Prospective Resident • Visited 2017

07/29/2017

Avant at Castle accepted my application and requested a deposit to hold my apartment. Then one week before I was scheduled to move they told me through an email that they could not accept my application. I had to reschedule my movers from California and request… See More

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Resident • 2015 - 2017

06/20/2017

Where to begin... 1) - Pool and spa for the past year has been unusable. Pool constantly dirty with debris on the bottom and floating around on top. The spa/hot tub has never been "jet" functional since we moved in in summer of 2015. Most of… See More

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Marquis at Castle Pines Manager

07/17/2017

Hello! I apologize that you have had an unsatisfactory experience living at Avant. With new management we have been working to improve all amenity spaces including completely renovating the pool, coming renovations to the fitness center, and fixing the issue with the hot tub. We look forward to providing you with upgrades any chance we can! As far as the issues in your individual apartment goes, I would love to speak with you to see if there is anything further we can do to resolve them. It is always hard on residents when we go through a change in management but we would like to do whatever we can to improve your experience! Sincerely, Jess - Manager at Avant

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

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749
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A1A

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749
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A1A Renovated

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749
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A1AG

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749
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A1AG Renovated

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880
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A1BG

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880
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A1BG Renovated

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906
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A2

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906
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A2 Renovated

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906
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A2G

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906
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A2G Renovated

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906
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A2G2

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1,055
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A3

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1,055
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A3 Renovated

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1,055
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A3G2

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1,055
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A3G2 Renovated

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2 Bedrooms, 2 Bathrooms

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1,100
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B1A

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1,100
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B1AR

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1,100
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B1B

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1,100
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B1BG

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1,100
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B1BG Renovated

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1,100
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B1BR

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1,213
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B2A

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1,213
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B2A Renovated

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1,213
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B2AG2

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1,213
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B2AG2 Renovated

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1,213
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N/A
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B2AL

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SQ. FT.
1,266
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N/A
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B2ALG

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1,266
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N/A
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B2ALG Renovated

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N/A
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1,266
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N/A
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B2B

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1,266
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N/A
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B2B Renovated

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1,266
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N/A
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B2BG2

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Price
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SQ. FT.
1,266
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N/A
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B2BG2 Renovated

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3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,262
Available
Avail.
N/A
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C1A

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Price
Price
N/A
SQ. FT.
1,272
Available
Avail.
N/A
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C1B

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Price
Price
N/A
SQ. FT.
1,272
Available
Avail.
N/A
Model
C1B Renovated

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Price
Price
N/A
SQ. FT.
1,272
Available
Avail.
N/A
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C1BG

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Price
Price
N/A
SQ. FT.
1,272
Available
Avail.
N/A
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C1BG Renovated

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Price
Price
N/A
SQ. FT.
1,272
Available
Avail.
N/A
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C1BG2

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Price
Price
N/A
SQ. FT.
1,272
Available
Avail.
N/A
Model
C1BG2 Renovated

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Price
Price
N/A
SQ. FT.
1,321
Available
Avail.
N/A
Model
C1C

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Price
Price
N/A
SQ. FT.
1,321
Available
Avail.
N/A
Model
C1C Renovated

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Price
Price
N/A
SQ. FT.
1,355
Available
Avail.
N/A
Model
C1DG2

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Price
Price
N/A
SQ. FT.
1,355
Available
Avail.
N/A
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C1DG2 Renovated

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Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Close to all the conveniences yet away from it all, you’ve arrived at the one and only Avant at Castle Pines. With hiking and biking trails at your fingertips, take advantage of all the natural wonders that Colorado has to offer. Come home to an urban respite, your own serene oasis. Take a deep breath knowing maintenance and a plethora of amenities are onsite, without feeling disconnected from the DTC or Downtown Denver.

Office Hours