| Number of reviews in the past 365 days | 5 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 1.2 days |
6565 S Syracuse Way, Centennial, CO 80111
Ratings & Reviews (51 Reviews)
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Resident • 2018 - 2020 Recommended
Updated 02/06/2020
Reviewed 02/06/2020
I love this community because excellent office staff, and the property manager is friendly. Also, a quick response for a maintenance request, safe location and clean place. Nice gym and swimming pool. Mousa
Soleil Manager10/10/2020
Thank you Mousa! We truly appreciate your feedback and we are so happy you are enjoying your residency here at Soleil. Please let us know if there is anything we can do! Thanks again!
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Resident • 2019 Recommended
Updated 12/10/2019
Reviewed 12/10/2019
I just recently moved into the Soleil apartments and have nothing but a great experience so far! The Office staff (Kailtyn in particular) has been extremely helpful in answering my 500 questions about the Soleil Community. I am thoroughly impressed with the clubhouse. It is beautifully… See More
Soleil Manager10/10/2019
Hello Anonymous! We would like to thank you for your wonderful feedback regarding your move in and experience here at Soleil so far. We truly appreciate your feedback and will do our best to ensure your residency here at Soleil is a pleasant one. Thank you again and have a wonderful day!
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Resident • 2017 - 2019 Recommended
Updated 10/10/2019
Reviewed 10/10/2019
This complex is in the heart of the Denver Tech Center and is an exceptional location for many reasons. Cherry Creek School District, easy access to I-25, Walking distance to the grocery store, Fiddlers Green, Arapahoe Library and other great spots. Super quiet on weekends and… See More
Soleil Manager11/11/2019
Hello Anonymous-Thanks so much for your feedback! We are so happy that you enjoy calling the Soleil home and enjoying our newly renovated amenities! We truly appreciate your feedback and will be sure to pass on to our team. Thank you again!
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Resident • 2017 - 2019 Not Recommended
Updated 07/11/2019
Reviewed 07/11/2019
Primarily corporate housing for Indian tech workers and their very extended families. Their children play in the streets all day and night, are noisy and pose a great danger when driving. Maintenance staff is a nightmare. We end up letting things go just to not have… See More
Soleil Manager12/12/2019
Greetings Anonymous, Thank you for your feedback with regard to our community. We are very sorry that you feel like this isn't home as that is not our intention at all. We wish for all of our residents to feel at home here at Soleil. With regard to maintenance, we would be happy to address any concerns you have-please reach out to us at [email protected] and we will assist you. With regard to our pool and amenities-they were under renovation for a few months and have been open now for weeks. They have been worth the wait as they are beautiful and our residents seem to really enjoy them. We do not compensate for amenities being unavailable as residents do not pay for the amenities, that is not a component of rent. We understand the concern with children playing in the street and do our best daily to address this. Numerous emails have been sent to the residents addressing this. We would be happy to meet with you to discuss any further concerns you may have. Your feedback is greatly appreciated. Thank you!
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SherryJustis • Resident • 2018 - 2019 Recommended
Updated 07/02/2019
Reviewed 11/15/2018
Beautiful new pool, club house, common areas and dog run. Very well maintained. On-site maintenance team makes #1 effort to respond quickly to residents. Friendly responsive manager and office staff help any time. Lots of nice neighbors here. Great location. Higher rents but you definitely get… See More
Soleil Manager02/19/2019
Hi Sherry! Thank you so much for your wonderful feedback! We are truly happy that you enjoy calling Soleil home and appreciate your feedback. We will be sure to pass your feedback on to our sales and maintenance team. Again, thank you!
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Resident • 2019 Not Recommended
Updated 05/30/2019
Reviewed 05/30/2019
DO NOT MOVE HERE!!!!!! Should have listened to the reviews before we signed a lease. This place is a dump! We moved out after just 5 months. Staff has no idea what they are talking about, maintenance is horrible. Took 5 months to fix something. There… See More
Soleil Manager31/31/2019
Thank you for your feedback. We apologize that you did not have a pleasant experience here at Soleil. We wish you the best and will be happy to address any concerns you may have. Thanks again!
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Resident • 2019 Not Recommended
Updated 02/16/2019
Reviewed 02/16/2019
If you are looking to move in to this apartment, then answer this simple question to find your answer. If bath tub is not usable in your apartment, is that not an emergency issue for you and you can live with it for more than a… See More
Soleil Manager18/18/2019
Hello Anandavelu! Thank you for your feedback regarding our community. We sincerely apologize for the delay in responding to your maintenance request. It is certainly not our intention to have you without a tub or sink. Our goal and expectation is to respond to service requests within 48 hours. We will make sure your request is taken care of as soon as possible. Again, thank you for your feedback and we apologize for any frustration.
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Dhanalakshmi • Resident • 2016 - 2019 Not Recommended
Updated 02/14/2019
Reviewed 02/14/2019
This community has become worst after Holland group took over the management. Even though it has good schools and offices near it, the maintenance of this community is the worst and concerning feature to avoid this place. There is only one/two maintenance person for entire apartment… See More
Soleil Manager15/15/2019
Greetings and thank you for your feedback. We appreciate your feedback regarding service requests. Our typical response time and what we strive to achieve is within 48 hours. We have been short staffed since January which has resulted in us not being able to meet that response time. We do respond to emergency work orders within 24 hours regardless. Our goal is to make sure we are providing exceptional customer service to all of our residents and ensure that we have a wonderful community for our residents to enjoy. We sincerely apologize if we have failed to provide that service to you. We are happy to meet with you and discuss your concerns you with you. Please feel free to contact our office. We look forward to hearing from you!
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Resident • 2018 - 2019 Recommended
Updated 02/01/2019
Reviewed 02/01/2019
Excellent Staff, Maintenance(24 Hrs), Great Security, Beautiful Gym...... Gym has a lot of new facilities.....Completely Secure with Courtesy Patrol always taking rounds. It is really Quest. Houses have an Excellent Patio.
Soleil Manager06/06/2019
Hello! We appreciate your feedback regarding Soleil! We are happy that you love our new clubhouse and fitness center! Please let us know if we can be of any assistance. Thanks again!
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Resident • 2016 - 2018 Not Recommended
Updated 06/06/2018
Reviewed 06/06/2018
Loved living here when I moved in 2 years ago. Was OK when Pinnacle took over. When Holland took over in fall of 2017, things went downhill quickly. Holland has been "renovating" the property since they showed up with no respect for the fact that people… See More
Soleil Manager08/08/2018
Hello Anonymous, Thank you for your feedback with regard to your experience here at The Soleil, we appreciate your feedback. We apologize if you feel that your experience with us has not been as pleasant since renovations began on the property. We have made every effort to communicate with residents regarding the updates that have been completed. All renovations have been for the betterment of the community and our residents. We have worked closely with our vendors and have addressed all concerns that have been raised by residents and by our team with regard to how they have left the community. Our team is fully aware of the updates happening on the property, I apologize if you felt you were not given detailed information specific to your building. We will continue to do our best to provide you with a pleasant experience while residing here at The Soleil. Again, thank you for your feedback!
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Vignesh_B • Resident • 2016 - 2018 Not Recommended
Updated 05/16/2018
Reviewed 05/16/2018
I will not recommend this community to anyone, very worst management, and poor maintenance. We need to wait for a long service time for a simple maintenance request and even if we complain multiple times there answer will be "this is not a priority issue". Specifically,… See More
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Resident • 2015 - 2017 Not Recommended
Updated 05/19/2017
Reviewed 05/19/2017
Pros - Great Location, More windows so great light in your apartments, good floor plans Cons- mediocre service, noise issues from upstairs neighbors and thin walls, rent keeps going up for residents, exorbitant moving out charges See More
Soleil Manager06/06/2017
Dear Anonymous: I am glad that you were happy with the location and apartment floor plan, I love all the windows our apartments offer as well. I would love to know more of why you thought service didn't meet your expectations. If you were unhappy about your move out charges please contact our office and we can discuss them and show you the pictures we take to explain why we may have charged you. The Denver market is doing great and people are moving to our beautiful state and that tends to drive the rents, we always try to be very fair with our residents, if you were concerned about your offer you could always call the office and we will be glad to discuss your concerns. I wish you the very best and if you would like to speak to me in regards to the service and move out charges please contact me at 303.694.1119 or [email protected] Mary
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Resident • 2015 - 2016 Not Recommended
Updated 11/21/2016
Reviewed 11/21/2016
The complex itself isn't "Luxury Living" like the advertise. Is full of workers who just care about your money and by no means want to help you. Mary especially was extremely rude towards me with answering any questions I had. Here are just a few negatives… See More
Soleil Manager25/25/2016
Dear Anonymous: Thank you for your feedback. Our goal at Greenwood Park is to present a professional service for our residents and guests at all times. If our team and myself failed to meet y our customer service expectations, we sincerely apologize. I am sorry that you were not happy living here and if you have concerns about your deposit please contact me at 303-694-1119 or email me at [email protected] I wish you the very best! Mary
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Resident • 2013 - 2016 Not Recommended
Updated 10/18/2016
Reviewed 10/18/2016
These apartments are really worthless and all reviews with only 4% approval speaks for themselves. Since Pinnacle and Manager Mary took over from Equity this place has been going down hill. They have absolutely nothing to offer. The ladies in the office are far from being… See More
Soleil Manager19/19/2016
Dear Anonymous: Thank you for your feedback. Our goal at Greenwood Park is to present a professional service for our residents and guests at all times. If our team and myself failed to meet your customer service expectations, we sincerely apologize. I am sorry that you were not happy living here and while you were living here I wish you and I would of been able to discuss your concerns. I wish you the very best, Mary
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Resident • 2016 Recommended
Updated 10/16/2016
Reviewed 10/16/2016
Main floor, 1bedroom, bedroom located by car port away from ac units. Wood floors, carpet in bedroom, newer appliances, clean w move in. Kids playing during day, but quiet evenings and week end evenings. Families and professionals mostly. Dog friendly, good response time w management and… See More
Soleil Manager17/17/2016
Thank you very much for your feedback. We value our residents and take pride in making Greenwood Park a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again!
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Resident • 2013 - 2016 Not Recommended
Updated 06/14/2016
Reviewed 06/14/2016
Of course apartment life is going to have it's issues, but they are intensified here at Greenwood Park. The new management clearly doesn't care about the tenants. They want to fill 'em up and make money. We don't have a moments peace in our own home.… See More
Soleil Manager22/22/2016
Thank you for your recent feedback. At Greenwood Park we value our residents and it is our goal to provide the best customer service. I sincerely apologize for not returning your message in regards to your car, when a car is parked in a carport without the hanging pass they will receive a warning sticker. I checked in on your service request that you put in a few days ago and we did check everything before closing them out and I am sorry the work we did not meet your satisfaction and I have created new service request. I am happy that we were able to speak the other day and if you need to discuss further please contact me. Sincerely, Mary
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Theydontcare987656765555 • Resident • 2015 - 2016 Not Recommended
Updated 02/13/2016
Reviewed 02/13/2016
Wow the 1 star reviews on here are spot on. Pinnacle taking over management, believe it or not, has made things EVEN WORSE! They allow residents to remain unhappy, not offering a single bit of help to resolve concerns. THEY DONT CARE AT ALL. The only… See More
Soleil Manager03/03/2016
Thank you for your feedback. Our goal at Greenwood Park is to present a professional service for our residents and guests at all times. If our team failed to meet your customer service expectations, we sincerely apologize. Please contact me at 303-694-1119 or email [email protected] so we can address your specific concerns. I look forward to speaking to you soon, Mary
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Resident • 2014 - 2015 Not Recommended
Updated 08/31/2015
Reviewed 08/31/2015
They charge premium prices but I wouldn't consider them a premium facility. Specifics: Walls are very thin, you can hear thumping, bumping, talking, kids, etc. here is tons of dog activity here and they do not enforce leash or poop scoop rules, yet they have them.… See More
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estgirl • Resident • 2014 - 2015 Not Recommended
Updated 06/22/2015
Reviewed 06/22/2015
MOST AWFUL APT and MANAGEMENT ever!! Do not rent here...you will regret it. They never resolve any issues for the residents and the apartments are terribly noisy. They claim they have security patrol at night but when you call them they never come out to resolve… See More
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DoNotRentAtGreenwoodPark • Resident • 2015 Not Recommended
Updated 06/12/2015
Reviewed 06/12/2015
This one is good... I needed to paint a bunch of spots on my wall that were there from hanging pictures and from PREVIOUS tenants. Plus a scuff that the movers did with my leather couch. I got touch up paint from the office and went… See More
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Resident • 2012 - 2013 Not Recommended
Updated 05/01/2015
Reviewed 05/01/2015
I tend to move a lot, because of being in the service. Therefore I've lived in various apartments from the east coast, south, and now here at Colorado. This is the worst place to live in, honestly living here was miserable. I can here my neighbors… See More
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Resident • 2012 - 2015 Not Recommended
Updated 04/09/2015
Reviewed 04/08/2015
Greenwood Park is the worst one. They increase rent every year around $100-$150, but the facility and service qualities are decreasing. Very noisy and neighbors are not friendly at all. Even the office staff are rude and unprofessional. I was happy when we had Rowena as… See More
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Resident • 2014 - 2015 Not Recommended
Updated 04/09/2015
Reviewed 04/09/2015
Don't expect any human touch, understanding, or communication from Greenwood Park Apartment Management. They are just a greedy business machine with no emotion to exact money. I turned in my apartment key to the apartment office 2 days BEFORE the lease expiration date. I returned the… See More
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standberg • Resident • 2010 - 2014 Not Recommended
Updated 01/14/2015
Reviewed 01/14/2015
Warning: Do Not Rent at Greenwood Park (unless you like being fleeced when moving out)! When we moved out of Greenwood Park, we made a point of ensuring everything was in order. We paid to have the apartment painted (using the apartment supplied paint), and we… See More
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Resident • 2011 - 2014 Not Recommended
Updated 11/13/2014
Reviewed 11/13/2014
Where to begin. The property manager is the biggest joke ever. I have lived here for 3 years and the only constant is her. She's rude, unprofessional and she always parks in the future resident spots with her car that has a sticker that says ----… See More
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