Ratings & Reviews
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Starwarznerd • Resident • 2020 Recommended
Reviewed 01/26/2020
The staff really helped me out and got me into an apartment fast. They have all been kind and understanding. My apartment is nice and the location is beautiful. I referred a friend here and he loves it as well People who complain about fees are… See More
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Timothy_L589 • Resident • 2019 Not Recommended
Reviewed 09/07/2019
The place is nice but the management is absolutely trash. I currently live here and have the worst neighbors. The police have showed up 3 times at their apartment, I have called the "security" company they use, the police, and management on them and nothing has… See More
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Resident • 2017 - 2018 Not Recommended
Reviewed 03/01/2019
the staff is extremely nosy and stuck up, any time you go in you can over hear them talking nonsense about the residents. Not only that, rent goes up in price, the dog park is always filthy, etc. we paid to get our trash "taken" when… See More
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Resident • 2018 - 2019 Recommended
Reviewed 02/19/2019
I love my home! The staff has been nothing but nice and helpful. Stacy, the manager is amazing and takes care of you. I picked this place because they have garages and the biggest layouts I found. The grounds are maintained and the views are breath… See More
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Resident • 2019 Recommended
Reviewed 01/15/2019
All my issues are handled quickly. The office staff is nice and my neighbors are quiet. I have an attached garage which is awesome for an apartment and views from every angle. Would recommend and plan on staying for a long time.
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Nicolemarie0327 • Prospective Resident • Visited 2018 Recommended
Reviewed 10/12/2018
I loved visiting the Retreat at Cheyenne Mountain! I worked with Ashlee Hockert and she was incredibly helpful in providing me with all of my options! The grounds are beautiful and Ashlee did an amazing job at providing me an incredible experience.
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Resident • 2018 Recommended
Reviewed 10/09/2018
I'm very disappointed. The crime rate is unbelievable. The unit I am in is very run down. This is not luxery living. My mailbox was ripped apart and all my mail stolen along with dozens of others'. There are very loud parties all night, and the… See More
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Resident • 2018 Not Recommended
Reviewed 09/04/2018
DO NOT LIVE HERE!!!!! I have never had such displeasure working with the staff of an apartment complex than I have here at Retreat at Cheyenne. The staff is rude and inconsiderate and attempt to nickel and dime you with late fees and maintenance issues. Rita,… See More
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Resident • 2018 Recommended
Reviewed 07/30/2018
I have lived here for years and never felt like leaving a review until today. I was in the clubhouse, using the WiFi and drinking coffee. While there, a resident came in very upset over something the property had no control over. The resident yelled and… See More
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Resident • 2018 Recommended
Reviewed 06/25/2018
Staff is amazing here and maintenance has improved dramatically. My apartment is pretty and spacious. I receive compliments from all my friends when they come over. I am very happy here and don't intend to live anywhere else!
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Zack_K444 • Resident • 2017 - 2018 Not Recommended
Reviewed 03/05/2018
Whoever moves into 1795 Presidential Heights apartment 518, please read. When looking at the neighborhood, scenic views, and the floor plan I'd have to give this place five stars. After moving we noticed the high utilities, limited free parking, obnoxious neighbors, and damages, they deserve zero… See More
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Prospective Resident • Visited 2017 Not Recommended
Reviewed 10/22/2017
Total misrepresentation of the apartment. Could not view the apartment before the lease start date, which to me should have been a red flag. We were very trusting that what was promised to us would be delivered. Not the case at all. We were told the… See More
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Resident • 2017 Not Recommended
Reviewed 10/20/2017
If you want an apartment that is dirty upon move in, choose this place. I know multiple people, including myself, who have lived here and the apartment is dirty and not made ready to live in. The blinds are disgusting with old food particles and discolored.… See More
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Resident • 2016 - 2017 Recommended
Reviewed 09/19/2017
I love my apartment and the area. The staff was bad for a bit but now things are different. I would recommend this place to anyone See More
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kayla.gasper • Resident • 2016 - 2017 Not Recommended
Reviewed 08/03/2017
Worst place to live. Had issues with loud neighbors and an unprofessional staff. The breezeways always had bird crap all over them and they never fixed anything. The apartment was unclean and not made ready when we moved in. Yet they want to charge you for… See More
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Jaylene.Jeanne • Resident • 2017 Not Recommended
Reviewed 06/15/2017
I have been living at this establishment for less then a month and everything has gone wrong. When I moved in there was already several things broken, when I filled out a maintenance form they called and said they were coming that day to fix it… See More
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Resident • 2017 Not Recommended
Reviewed 04/10/2017
I have to say this is one of the most ridiculous situations I've been in so far. On April 2, I got online to pay my rent and the payment system they use was not showing a balance. This is only my 2nd month of residence… See More
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Resident • 2017 Recommended
Reviewed 02/15/2017
I recently had a tour with Pearl she was great from the moment I spoke with her on the phone to touring, I told her that i was still looking at other places that I would be in touch, a lady steps out of her office… See More
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Resident • 2016 - 2017 Not Recommended
Reviewed 01/12/2017
Just recently we had a bad wind storm here in the Springs, not a big deal. The complex finally cleaned things up but not for the residence but for themselves. My example of this is they cut the sheet metal off of the car ports that… See More
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Resident • 2016 Not Recommended
Reviewed 11/22/2016
I am very disappointed I chose The Retreat at Cheyenne Mountain as a place to live for my family and I. They have not done anything but lie to us, change our lease agreement without notice, and make it a very unsafe place to live. They… See More
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HuntingtonG • Resident • 2012 - 2016 Not Recommended
Reviewed 11/13/2016
Absolutely horrible. Just like the majority of corporate companies but worse. The management here is atrocious. I thought after new management things would get better. I'm a white collard businessman, def not worth what you pay for coming from nicer cities. See More
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clbackhaus • Resident • 2015 Not Recommended
Reviewed 08/13/2015
Avoid this Apartment Complex. They lied to me about having my apartment ready. After I signed the lease and came back NOTHING WAS DONE. Both ladies in the office told me twice everything was completed. Ive been here for 2 weeks now and still NOTHING done.… See More
The Retreat at Cheyenne Mountain Manager08/17/2015
Thank you for taking the time to speak with me regarding your concerns. I am happy to hear we have been able to resolve your concerns with the apartment home. If you need anything at all, please do not hesitate to reach out to me at 719-471-9966. Thank you again and I hope we can make the remainder of your stay more enjoyable moving forward.
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tthompson1 • Resident • 2013 - 2015 Recommended
Reviewed 07/11/2015
I lived a the Retreat for 2 years. I spent a lot of my time at home studying and completing several degrees. The service response was great. The office responded immediately to phone and email issues. Neighbors were Quiet and respectful. There was very little turnover… See More
The Retreat at Cheyenne Mountain Manager07/29/2015
Thank you for taking the time to write a review and share your living experience here at The Retreat at Cheyenne Mountain. I am pleased to hear your enjoyed your time here. We are here if you ever need anything in the future.
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Jrobison71 • Resident • 2012 - 2015 Not Recommended
Reviewed 06/04/2015
Garbage. It would be funny how bad this place is if I didn't live here. They could make a sitcom. A dark, dark terrible sitcom. A few things to know: 1. When I moved here, there was a hot tub, the pool was open, the parking… See More
The Retreat at Cheyenne Mountain Manager08/04/2015
Thank you for meeting with me at move out. I am glad we were able to have an open discussing about your frustrations. If there is anything else I can do or anything else further you would like to discuss, please let me know how I can assist. I can be reached at 719-471-9966.
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JBTrujillo • Resident • 2015 Recommended
Reviewed 03/24/2015
A great living experience and a great community start with a group of people who truly care about their tenants and strive to make their time at their complex the best possible. My fiance and I looked at many complexes before coming here. Starting with the… See More
The Retreat at Cheyenne Mountain Manager08/04/2015
The entire staff here at The Retreat at Cheyenne Mountain would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed!
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