1735 Presidential Heights, Colorado Springs, CO 80905
The Retreat at Cheyenne Mountain
Prospective Resident • 2017 Not Recommended
Total misrepresentation of the apartment. Could not view the apartment before the lease start date, which to me should have been a red flag. We were very trusting that what was promised to us would be delivered. Not the case at all. We were told the apartment had faux granite countertops which turned out to be laminate; it didn't resemble any granite that I've ever seen. Also promised plank flooring in Living Room and Dining Room; walked in and it had carpet. And the plank flooring on the kitchen floor was not as represented, it was stick down linoleum. The kitchen cabinets were dirty and had laminate overlay on them which was peeling off. The bathtubs were dirty. The vanes on the vertical blinds in the living room were all different lengths. My belief is that they don't allow you to see the apartment before move-in so when you get there with all of your stuff ready to move in, you won't back out. Well, we did back out. They present a very professional front when you walk in the clubhouse and see the "model". A totally different view when you walk in the apartment.
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