Review History for anonymous

Thrive at Parks Edge


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anonymous

Resident ā€¢ 2015

7/17/2015

If I could give this place 0 stars I would. Roaches, roaches, roaches. They never spray when they say they will, and have refused to come in and spray my unit when I requested due to the infestation. Also, for just over 5 months, I have complained about black mold growth in my guest bathroom, and finally, the ceiling caved in because there's been a bad leak I've been complaining about since December. This is also the apartment complex that was almost condemned due to Terry Ragan failing to pay the utility bill. The office staff are liars, have told me I've not paid my rent when I have, and refuse to be helpful or understanding of personal financial issues, and will charge you through the nose if you're a few days past the due date. The crime rate there is ridiculous, ranging from kids breaking windows on the lower units, people breaking into the apartments and robbing people, gunshots at night, vandalism and harassment from other tenants and gang activities. CSPD takes forever to show up there, and when called, I was told "it's something that happens there all the time, I'm sorry, but there's really nothing we can do." because of the high crime rates. I've had my front door vandalized multiple times by the kids running around at all hours of the day and night, as well as followed to my car and was almost tazed. When I brought this up to management, absolutely nothing happened. I also had an instance where dog feces was thrown against my window, again, complaints to no avail. Maintenance people are nice enough, but they are so short staffed and spread thin through the constant breaking of everything, they can't get any work done in a reasonable amount of time. My dishwasher hasn't worked since the day I've moved in, has taken months (and finally, the ceiling caving in) for them to even come and *look* at the bathroom's mold issue, and dismissed it as being "harmless hibiscus mold" when it's clearly toxic black mold. I was told by Terry's son, Todd, that there were more 'pressing matters' they needed to attend to and that the mold growth wasn't a concern to him and he flat out told me he didn't care what happened to our unit. There's also the issue of a supposedly strict no pet policy, and there are so many people with Pitt Bulls (nothing against the breed) and other dogs/animals on site, it constantly smells like feces and urine when the entryway gets warm. There are also people who roam the hallways with weapons, fight constantly, and break the entry doors and windows. Save yourself the pain and your heath, STAY AWAY FROM THIS PLACE and ALL of Terry's slums. Resident Management Systems are his properties, and they're all just as bad as this hell hole, if not worse. Renter BEWARE!

Review 19 out of 74

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