Review History for anonymous

Vista View


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anonymous

Resident 2010 - 2011

6/17/2011

I just finished out a nine month lease at Vista View and I didn't have any major complaints until now. It's true that parking can be a hassle and the whole complex isn't the best in terms of safety but I did not have any problems while I was there. I would say that the apartments are drafty and the utilities are inconsistent with some months being way more than others (just for water). The biggest issue I had was the deposit and cleaning. Granted, my deposit wasn't large - THANK GOODNESS. They subtracted money for over one hour of cleaning even though I spent an entire day scrubbing floors, vacuuming, wiping walls and cleaning the cabinets. The self cleaning oven failed to work and we were charged for cleaning that as well. We were also charged for failing to clean under the appliances. I've never been asked to do that in my life and I've lived in multiple rentals. I also have pictures of water spewing in three foot high fountains in the lawn outside the apartment building and I believe the tenants all paid for that in their monthly utilities. Talking to the manager did no good - she said it was all outlined but we have no accountability from her that details all of it. She merely gave us nothing. We were good tenants. We did not cause complaints and we paid on time. When someone ran into the building and rendered our balcony useless for a month, we didn't say anything either and they provided nothing for us - including no break on rent. Again, I didn't have any problems for most of the lease. When we needed things to be fixed, they were fixed within a timely manner. It's what happened at the end that completely negated any positive experience I had beforehand. When push comes to shove, the staff is not helpful.

Review 15 out of 20

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