Review History for Verified Resident 935349

300 East 17th Apartments


Updated Review

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Resident 935349

Verified Resident 2021 - 2023

11/29/2023

Very poor maintenance follow through due to low staffing. Constant management turnover and no relationship or understanding between residents and management. Old building. Does not keep replacement stocked. Elevator & AC & garage door break often. Fire alarm goes off in the middle of the night more than quarterly.
    Manager

    12/1/2023

    300 East 17th Apartments
    Thank you for taking the time to provide your feedback. We apologize for any inconvenience you have experienced. We understand that these issues can be frustrating and we are constantly working to improve in these areas. We appreciate your patience and understanding. - The Team at 300 East 17th Apartments
    3 Previous Reviews

    Previous Review

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    Resident 935349

    Verified Resident 2021 - 2023

    10/31/2023

    Excellent location. Very poor management (over 4 managers in last 2 years I've lived here & 3 security companies in last 6 months due to danger & apathy). Responsiveness from office and maintenance is poor- over 35 communications needed for broken AC (up to 90 degrees in apartment for several months), 5 communications of people stuck in broken elevators, 4 calls for psychiatric episodes impacting my safety in hallways, over a dozen calls when my apartment flooded and they ended up moving me to a different apartment over a month later, 4 calls on average for small maintenance issues (mold, plumbing drain block, light bulb replacement?). Both times I've moved in the apartments have been unready with appliances not working or nails still on the ground. Hallway ceilings and carpets are missing panels & stained with water damage, often leaking.
      Manager

      11/1/2023

      300 East 17th Apartments
      I'm really sorry to hear about your experience at your apartment complex. It sounds like you've been dealing with a lot of challenges, and it's completely understandable that you're frustrated. It's important for management to address these issues promptly and effectively to ensure a comfortable living environment for all residents. - The Team at 300 East 17th

      Previous Review

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      Resident 935349

      Verified Resident 2021 - 2023

      1/6/2023

      Great location. Very poor management & continuity of leadership (at least 4 complete staff changes in the last 1.5 years). There are hidden maintenance fees. Parking is expensive and great but organization of spots is poor & several break ins noted. Maintenance is poor (ongoing issues for 1.5 years including flooding, lights out in public spaces, broken elevator buttons, AC issues?) Most notably is the lies I've been told that I'm heard & cared for but no follow through on their actions. Other items to note: has a pool & hottub that are operating approximately 50%, over a 7/11, packages have gotten stolen but there are package boxes, good price compared to competitors.
        Manager

        1/10/2023

        300 East 17th Apartments
        Thank you for taking the time to share your feedback. While we appreciate the feedback, we're disappointed that your living experience hasn't met your expectations. We do everything we can to provide the best resident experience, and we're sorry we haven't met this expectation. Please call the office at (855) 327-7082 when you have the time. -The Team at 300 East 17th Apartments

        Previous Review

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        Resident 935349

        Verified Resident 2021

        8/4/2021

        Leasing staff are inadequate at their jobs. They do not follow through on promises, communicate well, or use critical thinking skills. They are extremely apathetic towards broken things and are not invested in having this be a good community to live in.
          Manager

          8/5/2021

          300 East 17th Apartments
          We are very disheartened to see that you feel this way. We take these reviews seriously and have an unwavering commitment to our residents and their experience here. We welcome you to reach out to our office to discuss your concerns and how we plan to assist you moving forward. - The Team at 300 East 17th Apartments

          Review 22 out of 257

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          300 East 17th Apartments

          July 2024

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