Review History for Verified Resident 1171022

300 East 17th Apartments


Updated Review

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Resident 1171022

Verified Resident 2023 - 2024

5/23/2024

This place is a disaster. The office doesn't do anything in a timely manor and are now trying to raise my rent on me because they didn't get my lease agreement over to me in time. The maintenance team sends these surveys out saying the request has been handled but no one has come to my apartment. There are many problems. If anyone actually reads this and is looking for more information, feel free to call me. I have a feeling no one will ever see this or care about it though.
    Manager

    5/28/2024

    300 East 17th Apartments
    Hello, we are disappointed that you feel this way about our team and community. Our top priority is ensuring that our residents feel comfortable and heard, so we apologize if that is not the case. Please send us an email or make an appointment to speak with us directly, and we would be happy to meet with you to hear your concerns. Thank you, and we hope to turn your experience around.
    1.0(1 rating)
    1 Previous Review

    Previous Review

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    Resident 1171022

    Verified Resident 2023

    8/16/2023

    This is the worst place I've ever lived. Something needs to change. My building has 10 floors and the larger of the two elevators has been broken the entire time. At one point, both were broken and we had to take the stairs. Worse than all these issues, my apartment has not gotten colder than mid 70s in weeks. We have a very hot weekend and week coming up and my thermostat is reading 81 degrees even though it was set to 68 degrees all day. I have put in countless requests and all the maintenance people would do is change the filter. Also, When I moved in the carpets had not even been cleaned and there are burn holes in the carpet still. It's just very poorly ran. No tenets are happy here. I very much regret my decision to ignore the red flags and move in here.
      Manager

      8/18/2023

      300 East 17th Apartments
      Thank you for sharing your experience with us. We apologize for the inconvenience caused by the broken elevator and the issue with your apartment's temperature. We understand how frustrating this must have been for you. Our maintenance team has been working diligently to address these issues and we appreciate your patience. We take your feedback regarding the cleanliness of your apartment seriously and will ensure that it is addressed. We apologize for any dissatisfaction you have experienced and appreciate you bringing these matters to our attention. - The Team at 300 East 17th Apartments

      Review 6 out of 257

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      300 East 17th Apartments

      July 2024

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