Review History for Verified Resident 682803

Advenir at Cherry Creek North


Updated Review

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Resident 682803

Verified Resident 2017 - 2022

8/18/2022

The community is in a good location, close to everything. However, the maintenance especially concerning air conditioning is pretty poor. There is literally no proper air conditioning in most of the apartments.
    Manager

    8/23/2022

    Advenir at Cherry Creek North
    Thank you for reaching out. Please accept our sincere apology for your negative experience with our maintenance staff. Here, at Advenir at Cherry Creek North, we are determined to respond to all maintenance requests professionally and promptly. Your continued encouragement is appreciated. Please contact us at cherrycreeknorth@advenirliving.com to tell us how we can continue to improve our community. Thank you again for making us aware of the issues you have been having! Your Advenir at Cherry Creek North Management Team
    3 Previous Reviews

    Previous Review

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    Resident 682803

    Verified Resident 2018 - 2022

    8/7/2022

    The good part is that it's a nice area close to amenities, close to high line canal. The apartment itself is decent. The neighbourhood school is good. However this community is manged horribly. In most of the apartments here air conditioner never works in summer. Personally in last 4 years I never had a properly working AC in summer. Apartment service briefly improved under the new management last year and then it was back to where it was. Car theft attempt is another major problem. The stole one of my car, and then there was 3 failed attempt on my other car. Another issue is that the front office staff are adhoc and they don't have access to all systems to resolve issue. It is generally very tough to reach office with a phone call and they usually will never return calls.
      Manager

      9/13/2022

      Advenir at Cherry Creek North
      We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at cherrycreeknorthmgr@advenirliving.com to discuss this further. Thank you, Advenir at Cherry Creek North Team

      Previous Review

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      Resident 682803

      Verified Resident 2018 - 2020

      10/4/2020

      Nice location. The apartment by itself are fine. But the Management's keep changing and the newer one's getting worser. Just for simple repairs it takes months. And the current manager is extremely rude, unprofessional and impolite.
        Manager

        3/23/2021

        Advenir at Cherry Creek North
        We appreciate that you took the time to provide us with this feedback by posting a review. We value resident feedback and would like to hear any other comments you have about our community and ways we can help improve. We would like to personally address your concerns. Please contact us. Thank you!

        Previous Review

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        Resident 682803

        Verified Resident 2018 - 2019

        12/26/2019

        The apartment is nice and comfortable. The only issue we have faced so far is with maintenance, especially with heating and cooling. The maintenance response is a bit slow. Otherwise, there is no issue.

          Review 52 out of 232

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          Advenir at Cherry Creek North

          March 2024

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