Alara Union Station Apartments
#3,496 #29 #83

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Alara Union Station Apartments

1975 19th St, Denver, CO 80202
(165 Reviews)
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"The Alara is a great building, tucked into a neighborhood that is just off highly used str" ...
$1,689 - $3,035/mo

Alara Union Station Apartments Reviews

(153)

4.1 rating

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165 total reviews

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Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1249703

Verified Resident 2024

5/8/2024

This has been by far the best place we've lived. We actually like the leasing office team, the maintenance actually gets done, and our space is so quiet compared to the other places we've lived. This really has been quite a step up in offerings and we honestly feel like the rent is justified with the quality of living you get here.

    Manager

    5/10/2024

    Alara Union Station Apartments
    Thank you so much for such a nice review! We are always happy to help and are so glad that you are loving ALARA as your home. Let us know how we can help, or stop in and say hello! The ALARA Team
    Review Author Icon

    Resident 1248794

    Verified Resident 2022 - 2024

    5/4/2024

    Living at Alara has been amazing. The staff is the jewel in the crown which is very rare. The grocery store downstairs is extremely convenient and the neighbourhood being walkable and well equipped is greatly appreciated

      Manager

      5/7/2024

      Alara Union Station Apartments
      Thank you so much for your positive feedback! We are so happy you are loving your home. If you ever need anything, you know how to find us! The ALARA Team
      Review Author Icon

      Resident 1239117

      Verified Resident 2022 - 2024

      3/29/2024

      Alara is not only a beautiful property but the staff and community team is really what makes this place great. Office staff is warm, welcoming and helpful and the maintenance team is fantastic. Always professional and quick to respond to requests. I have been here nearly two years and see myself being here for quite some time.

        Manager

        3/30/2024

        Alara Union Station Apartments
        Thank you so much for your positive review! We do our very best to give our residents the best living experience that we can, and glad you have felt that during your time here. We hope you are here for a long time! Please let us know if you need anything! The ALARA Team

        Updated Review

        Review Author Icon

        Resident 1182023

        Verified Resident 2023 - 2024

        3/27/2024

        Overall living here has been great. The location is awesome. My only issue is that there always seems to be something breaking down, ie the elevators or the garage doors (making it feel more unsafe). There also needs to be a better way for after hours delivery (food, etc) to get in the building. There seems to be a call box at the front that is not usable?? It would be so much better if that box could be used.

          Manager

          3/28/2024

          Alara Union Station Apartments
          Hell! Thank you for your honest review, we definitely value you and your experience here at ALARA. Please keep an eye out for some very exciting updates coming soon that I think will address a lot of your concerns. If you would like to discuss further, please give Natalie a call at the office. Thank you and have a great rest of your week! The ALARA Team
          Review Author Icon

          Resident 1237182

          Verified Resident 2021 - 2024

          3/22/2024

          Maintain the building and the units better. Don’t believe this is a luxury complex. We meet great people in the halls on occasion, but have little interest in the events, mainly because of the disappointment with upkeep. Only two events have caught our eye. The others, not really attractive or interesting.

            Manager

            3/23/2024

            Alara Union Station Apartments
            Good afternoon, of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share! Please let us know how we can help turn your experience around. Your feedback means a lot to us. Thanks and have a great weekend! The ALARA Team

            Updated Review

            Review Author Icon

            Resident 1231076

            Verified Resident 2024

            3/2/2024

            The Alara is a great building, tucked into a neighborhood that is just off highly used streets but still a quick walk to union station. Great access to public transit and I25. Helpful and friendly front staff, great amenities and lots of convenient services. We really like the layout of our unit and think the price of rent is good for everything you get.

              Manager

              3/7/2024

              Alara Union Station Apartments
              Thank you so much for your positive review! As always, please let us know if you need anything! The ALARA Team
              Review Author Icon

              Resident 1228003

              Verified Resident 2021 - 2024

              2/20/2024

              It's great living here. Everyone is friendly and nice! Not to mention, the apartments are beautiful, and the pool area is so much fun during the summertime. I've been living here for three years, and it's been a fantastic location for downtown Denver living.

                Manager

                2/22/2024

                Alara Union Station Apartments
                Hello! Thanks for taking the time to give us this feedback! We appreciate you. Please let us know if there is anything we can do to improve your experience here at ALARA. Thanks so much! The ALARA Team
                Review Author Icon

                Resident 1198975

                Verified Resident 2023

                11/13/2023

                Never felt more at home! Staff is experienced and professional. Upkeep of the amenities and grounds is top notch. Grocery store downstairs is even more convenient than it seems. Good security. And great people!

                  Manager

                  11/14/2023

                  Alara Union Station Apartments
                  Hi there! We are so happy to see such a great review about Alara Union Station! Thanks so much for dropping your rating, and please always let us know if you need anything! The ALARA Team.
                  Review Author Icon

                  anonymous

                  Resident 2021 - 2023

                  10/28/2023

                  Alara has been incredible! I moved here from out of town and can’t recommend Alara enough. They are very helpful, kind, and always take care of any needs that’s arise in a quick manner. Thank you for being a great home for me for over 2 years!

                    Manager

                    11/1/2023

                    Alara Union Station Apartments
                    Hi there, thank you so much for your positive comments about ALARA Union Station! We are always more than happy to assist if you ever need anything, and are so glad that you have called ALARA home these past couple of years. Take care and hopefully we see you soon! The ALARA Team.
                    Review Author Icon

                    Resident 1186272

                    Verified Resident 2023

                    10/3/2023

                    Been a great move and and very accommodating for any of my needs. John Foxx in the office was a pleasure working with him and welcoming me. It’ll be a good year here. A few bumps during move in but handled well after a few days.

                      Manager

                      10/3/2023

                      Alara Union Station Apartments
                      Thank you so much for your honest review! We are glad that Jon was able to meet your needs, and hope there are no more bumps in the future. Please let us know if you need anything. Have a great day! The ALARA Team
                      Review Author Icon

                      Resident 1175249

                      Verified Resident 2023

                      8/30/2023

                      Excellent community with great customer service. Work orders and personal requests are handled quickly and professionally. John, Malorie, Sophia, and the team have been great to work with and are always happy to help.

                        Manager

                        9/22/2023

                        Alara Union Station Apartments
                        Thank you for the high star rating! The ALARA Team
                        Review Author Icon

                        Resident 1166814

                        Verified Resident 2023

                        8/5/2023

                        I have enjoyed my experience so far. I have not ran into any major issues and staff is very helpful with resolving issues and providing information and are very friendly. I have enjoyed the amenities thus far.

                          Manager

                          8/11/2023

                          Alara Union Station Apartments
                          Thank you for your kind words and this wonderful review! ALARA Union Station Team
                          Review Author Icon

                          Resident 1163743

                          Verified Resident 2023

                          7/27/2023

                          Melanie my leasing agent was really helpful. All the staff members were friendly too. Great amenities and super clean. The location is very convenient to many place, pool is well maintained and clean. I highly recommend the apartment and give it ??????????

                            Manager

                            7/28/2023

                            Alara Union Station Apartments
                            Thank you for your kind words and this wonderful review! The ALARA Team
                            Review Author Icon

                            anonymous

                            Resident 2021 - 2023

                            4/12/2023

                            Not worth the money & be prepared to pay extra fees & late charges

                            Lived here 14 months & signed another lease to 2024. I've listed both good and the bad as I want to be fair. Reason I give Alara a 1 star lies entirely on the greed of their management and lack of respect they have towards good standing residents as I hold a high regard on customer service, especially when you're paying over $3,400/month for rent. THE BAD: Alara management has absolutely no empathy for residents who suffer from severe maintenance issues affecting them. Ex: elevators breaking multiple days in a row, parking garage gates not opening causing you to have to park on the street & my favorite, fire alarms going off literally from 3 am to 4 am for about 3 weeks straight. Now I will say, maintenance is quick in trying to repair these issues but will never consider giving any residents a break in rent for their suffering especially the fire alarm system and made it clear money is far more important than tenants. They'll also quickly hit you with a $145 late fee on rent, even if it's for utilities. Ex. I prepaid my rent prior to leaving the country but was unable to pay the… See More>
                              Manager

                              4/14/2023

                              Alara Union Station Apartments
                              Thank you again for taking the time to let us know about your experience. If there are still concerns, please reach out to the management team to discuss further. We strive for the best for our residents, and hope the same for you. The ALARA Team
                              Review Author Icon

                              Resident 1124751

                              Verified Resident 2022 - 2023

                              3/24/2023

                              Alara has been a great home for me for the past several months. I love my apartment and all the facilities, security and management.The location is also my favorite part, especially with the King Soopers right downstairs! Will likely renew!

                                Manager

                                3/26/2023

                                Alara Union Station Apartments
                                Good morning! Thank you so much for your positive comments about Alara Union Station Apartments! Having the KS right downstairs is such a dream. Please stop in to say hello! The ALARA Team
                                Review Author Icon

                                anonymous

                                Resident 2022 - 2023

                                3/9/2023

                                Many better options

                                I've lived here for 14 months and made the unfortunate decision to sign another lease despite the huge increase in rent (I simply didn't want to take the time to move). This place comes off nice at first but talk to the residents about the maintenance issues: elevators breaking down consistently, fire alarms going off at 4 am for about 2 weeks, the parking gates not working, just all kinds of issues and if you request any rent compensation, they are quick to deny it. There's also no appreciation for residents who are quiet, receive no complaints and pay their rent on time. I don't blame the front office staff as they are nice and do their best but the management here are all about money and no interest in serving or having any empathy to it's residents. There are plenty of other nice apartments you can find a lot cheaper than $3200 a month for a 2 bedroom.

                                  Manager

                                  3/12/2023

                                  Alara Union Station Apartments
                                  Jon, We appreciate your feedback. We do our best to ensure that this is not anyone's experience. Please contact the Community Manager if you wish to discuss this further. Thank you. The ALARA Team
                                  Review Author Icon

                                  Resident 1114161

                                  Verified Resident 2022

                                  2/18/2023

                                  It’s been great, no major comments or concerns Would like to have an option for trash valet since I don’t need my trash picked up more than once a week and even that I can do myself. I also want given the apartment I was told I was getting but it’s whatever

                                    Manager

                                    3/3/2023

                                    Alara Union Station Apartments
                                    Thank you so much for such a positive review, despite concerns regarding the trash. Should you have any concerns with your apartment, please don't hesitate to reach out. We are always happy to help. Have a great evening! The ALARA Team
                                    Review Author Icon

                                    Resident 1094003

                                    Verified Resident 2022

                                    12/13/2022

                                    Alara union Station is a fantastic community. In my short time here I have felt at home from the very moment I stepped through the doors. The leasing team, managers, and maintenance staff are top notch. It's the easiest thing to pop in a a maintenance request online and know that it will be taken care of within a few business days. Any payment concerns I have are addressed promptly and with the highest level of professionalism.

                                      Manager

                                      12/14/2022

                                      Alara Union Station Apartments
                                      Thank you for your kind words and this wonderful review! Please don't ever hesitate to reach out to us if there's anything more we can do for you! Happy holidays. The ALARA Team
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2022

                                      12/9/2022

                                      WORST application experience I have ever had.

                                      When we (27f and 29f) first toured, the leasing agent, Jon, was very nice and personable. The unit we wanted unfortunately suffered water damage from the previous tenant and didn't have a specified date for move-in just yet, so he offered to honor the price of another unit if we applied that day. So we did! Within a few hours, they had updated the unit number like we discussed, but also raised the rent from the quoted price about $260. I regret not asking for our initial agreement in writing, I had hoped it wouldn't be needed since we confirmed multiple times with two separate agents, but just goes to show the level of trust you can have with this property. After we attempted to fight the raise in price, with no luck, we decided to move forward anyway since we really liked the property and location. We sent all of the proof of income that was asked of us and was approved on their list of income source options (my income alone is about 3x the rent and we both have great credit). We waited patiently, but did not hear back for a week. After sending multiple emails, Jon… See More>
                                        Manager

                                        12/12/2022

                                        Alara Union Station Apartments
                                        Hello, Thank you for your email and feedback. I am so sorry to hear about your experience. As the manager of this community I would like to have the chance to speak with you about your experience if you would be willing. You can email me directly at AlaraUnionStationMGR@Greystar.com or you can call 303-295-3526 M-F between 9am-5pm. I hope you reach out and look forward to speaking with you. Natalie Spencer, Community Manager, Greystar, Alara Union Station
                                        Review Author Icon

                                        Resident 1083369

                                        Verified Resident 2022

                                        11/9/2022

                                        Very positive experience. Applying for our current unit was easy, Jon was very helpful and answered and questions we had. The last month we have lived at Alara has been great. The amenities and location are excellent.

                                          Manager

                                          11/12/2022

                                          Alara Union Station Apartments
                                          Good morning! Verified Resident 1083369, we're happy you found Jon and our staff to be so supportive during your experience here at Alara Union Station, and are so glad that you are loving your new home. Please let us know if you ever need anything! ~The ALARA Team
                                          Review Author Icon

                                          Resident 1081195

                                          Verified Resident 2021 - 2022

                                          11/3/2022

                                          Alara at Union Station is among the top apartments in downtown Denver. The layouts are well thought out and spacious, with fairly modern designs. The amenities are above average compared to similar buildings in the LoDo area - plus, living on top of a grocery store cannot be beat. The staff are equally excellent. They are all friendly and responsive and quick to help out. Furthermore, the overall cost is a lot cheaper than many of the other options around LoDo and LoHi. My only suggestion for someone looking at Alara is to consider the noise from the utility plant across 19th street. If you choose an apartment facing the utility plant, there will be noise. Otherwise, we have never once heard noise or received noise complaints from anyone in the building.

                                            Manager

                                            11/7/2022

                                            Alara Union Station Apartments
                                            Good afternoon! Your wonderful feedback and rating mean a lot to us. If you ever need anything, please make sure to let us know! The ALARA Team
                                            Review Author Icon

                                            Resident 1079525

                                            Verified Resident 2022

                                            10/29/2022

                                            The location and apartment layout options are great. The building amenities are a bit outdated and the building should not be considered 'luxury'. The management team is pleasant but can be very unorganized.

                                              Manager

                                              11/2/2022

                                              Alara Union Station Apartments
                                              Good morning, Here at Alara Union Station Apartments, we strive for excellence, and are disappointed to hear that you received anything less. Please come to the office to speak with the manager if you have any specific concerns. We will always do our best to ensure that you have a positive living experience here at ALARA. The ALARA Team
                                              Review Author Icon

                                              Resident 1077363

                                              Verified Resident 2022

                                              10/21/2022

                                              The move in process was easy and I enjoy the amenities and neighborhood. The move in process was easy and I enjoy the amenities and neighborhood. The move in process was easy and I enjoy the amenities and neighborhood.

                                                Manager

                                                10/25/2022

                                                Alara Union Station Apartments
                                                We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day! -The ALARA Team
                                                Review Author Icon

                                                Resident 1060907

                                                Verified Resident 2022

                                                9/1/2022

                                                The was the perfect choice for me to have great amenities, location, and a beautiful updated apartment for a good price. The staff here is very helpful and approachable, they respond quickly to any inquiries. The entire complex is in great condition and stays relatively quiet despite being right in downtown! Great location

                                                  Manager

                                                  9/4/2022

                                                  Alara Union Station Apartments
                                                  Hello! Thank you for your kind review; we are so happy to see this and excited to pass along your comments to the team here at Alara Union Station! The ALARA Team
                                                  Review Author Icon

                                                  itsyours1400@gmail.com

                                                  Resident 2022

                                                  7/8/2022

                                                  Absolutely beautiful property I love it here

                                                  Absolutely beautiful apartment I love it here it’s by far my favorite place to live. From the dog wash to the pool it’s very convenient love the location. And the staff is very friendly and the maintenance supervisor Brian very helpful..

                                                    Manager

                                                    7/22/2022

                                                    Alara Union Station Apartments
                                                    Itsyours1400@gmail.com, we are so happy to read such a great review about Alara Union Station! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! The ALARA Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Studio

                                                    Studio, 1 Bath

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    3.8

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.9

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    13

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.85 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Please call for breed restrictions 303-295-3526.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Please call for breed restrictions 303-295-3526.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Gym
                                                    • Pool
                                                    Show Less
                                                    Show More
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3423

                                                    Questions & Answers (1)

                                                    Rebecca_M829
                                                    Asked on: 05/19/2020
                                                    Q: What is your parking fee monthly?

                                                    Frequently Asked

                                                    Based on 165 number of votes by renters, Alara Union Station Apartments is currently rated 4.1 out of 5 stars.
                                                    Alara Union Station Apartments is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Alara Union Station Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Alara Union Station Apartments is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Alara Union Station Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Alara Union Station Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Alara Union Station Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.85 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Comments: Please call for breed restrictions 303-295-3526.
                                                    Cats Allowed
                                                    Comments: Please call for breed restrictions 303-295-3526.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Alara Union Station Apartments

                                                    June 2024

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                                                    Alara Union Station Apartments is an apartment in Denver in zip code 80202. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,035. Nearby cities include Glendale, Edgewater, Sheridan, Lakewood, and Englewood.

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