Review History for Verified Resident 1128693

Baker Tower Apartments


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Resident 1128693

Verified Resident 2022 - 2023

4/6/2023

I want to love Baker Tower but Management (Maxx Properties) makes it hard to do so. I enjoy the location and my apartment (mostly the view). But there is never any one in the leasing office which makes communicating issues and questions was too difficult. The issues that are reoccurring with boilers and leaks make sense for a building this old but communicating these issues to tenants needs to be handled better. I know of a tenant whose apartment was flooded while they were on vacation and they didn't find out until the arrived home to everything ruined. It is also very difficult to receive packages here. The laundry room is in shambles, basically none of the washers work. I have to go to the laundromat. So many times I have gotten my hopes up that management will get better. It seems new managers and office staff only stay around a few weeks. Maxx Properties. DO BETTER. It is not that difficult to practice better business practices and compensate your staff well. I know that your other locations are staffed and considered more important in the eyes of your business. Why not prioritize Baker Tower a bit? Why not make sure all people paying your bills are taken care of?
    Manager

    4/7/2023

    Baker Tower Apartments
    We appreciate your feedback and understand your frustrations regarding communication and some of the building's amenities. We apologize for any inconvenience or frustration this may have caused you. Please know that we take your comments seriously and will continue to work to improve our services. - The Team at Baker Tower Apartments

    Review 14 out of 77

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    Baker Tower Apartments

    May 2024

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