Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
Contact Property
Colorado Pointe Apartments
901 Colorado Boulevard
Denver, CO 80206
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
Hi there, thanks for your review! The well being and peace of mind of all our residents is extremely important to us, so we appreciate your feedback. Happy to hear that you're enjoying the amenities and that our team has met your needs. Thanks again for your review!
Vikki, we appreciate your 5-star rating and enthusiasm about your new home with us. We strive to provide a stellar living experience, including spacious apartments, a well-maintained environment, and great views! Above all, we are committed to offering exceptional service, so let us know if you need anything!
Hello, thank you for reviewing our community. We're so glad to know you found our team to be helpful during the recent crisis. We wouldn't have it any other way. Your observations about the thin walls and fire alarms are helpful to us. If there's anything else you'd like to share, please give us a call. Thank you for your time.
Hi there, we're so glad to have you! We realize you have many choices when it comes to selecting an apartment home, so thank you for choosing us! It is our pleasure to provide you with a peaceful environment to call home at a reasonable price. Thank you so much for the shout out to Phil and the others on our maintenance team. We'll be sure to extend an extra pat on the back for a job well done. If there's anything we can ever do for you, please let us know.
Thank you for providing us with a review. We're gratified to know that your apartment home meets your needs and that you find it to be a good value. Thank you also for the positive feedback about our maintenance team. We're saddened to learn that your requests and inquiries have not been followed up on a timely matter. This is unlike us and we will be looking into this immediately. Thank you for sharing your experiences with our accounting processes and with receiving packages. I would like to talk to you about this directly. Would you please email me at [email protected]? Please remember to refer to this review and the apartment name in the subject line or body of the email, so we can expedite a response. I look forward to our conversation. Thanks again.
We appreciate your excellent review. It's good to hear that the management transition has been smooth and you find our team helpful and responsive. Thank you for your acknowledgment of our efforts.
Thank you for your review! We'll be sure to pass along your kudos to our awesome team. We also appreciate your feedback on concerns about other residents, and will remind everyone of our community policies. If there's anything more you'd like to discuss, feel free to stop by the office or call us anytime!
Hi there, thanks for your review! The well being and peace of mind of all our residents is extremely important to us, so we appreciate your feedback. Happy to hear that you're enjoying the amenities and that our team has met your needs. Thanks again for your review!
We're on cloud nine about your review! Thank you for spreading some good cheer.
Wonderful! It's great to know you find our community to be peaceful and convenient. Thank you for sharing!
Welcome to the community! We appreciate your kudos for our office and maintenance teams. If there's anything else we can do to help you get settled in, feel free to drop by the office or call.
We are super-pumped to see your awesome review! Thanks for being a loyal resident; it's our team's pleasure to serve you!
Thanks you for reviewing. We want you to feel upbeat about your daily living experience in our community. We sincerely apologize if this has not been your experience. I would like to address your concerns directly; please email me at [email protected] Be sure to refer to this review and the apartment name in the subject line or body of your email so we can expedite our response. Thanks again for reaching out to us.
Yippee! We love to see reviews like this. Thanks so much for loving everything about us. Steve, Kody, Taylor, Michael are and the rest of our team are brimming with pride to see your compliments.
What a great review! Thank you for sharing such wonderful things about us. We appreciate your loyalty.
Thanks for the review and providing your candid feedback. We apologize if your experience here has been anything but pleasing. I'd be happy to talk to you about the concerns you've raised regarding our service and fire alarms. Please free feel to email me at [email protected] It will be helpful if you refer to this review and apartment name in the subject line or body of your email. I look forward to hearing from you.
Awesome review! Thanks for recognizing Taylor for her efforts. You made our day!
Dear Resident, Welcome to our community! Thank you for your five-star review about Colorado Pointe Apartments. It is great to know that our staff has gone above and beyond to make you feel at home. Hopefully, you are not missing Texas as much! Thank you for the shout out for our team. It is great too, that you are happy with the location of our community. Thank you for making us your home!
Dear Resident, Thank you for your five-star review about Colorado Pointe Apartments. It is so encouraging to know that you are so comfortable and happy in our "family like" community! Thank you for your kind words for our exceptional staff who genuinely care for all residents. We will be sure to pass along your kind words! Thank you for recommending our community to others.
Dear Resident, Thank you for your wonderful review about Colorado Pointe Apartments. We are pleased that you are happy with our community, amenities and our friendly, efficient staff. We agree, Taylor is great, and we will be sure to pass along your kind words. Thank you again for taking the time to share your feedback!
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Colorado Pointe Apartments offers the best in apartment living in the Congress Park area of Denver, Colorado! Check out our spacious apartments with oversized closets and unique, split floor plans for added privacy. We're five minutes away from the new Rose Medical Campus, Cherry Creek Mall & Downtown Denver. Enjoy beautiful interior features, such as granite kitchen counters, designer wood flooring, two tone accent walls and cherry wood cabinetry. Relax over a game of billiards in our resident lounge and get to know your neighbors in the social shared spaces. Come home to Colorado Pointe today!
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Contact Property
Colorado Pointe Apartments
901 Colorado Boulevard
Denver, CO 80206