Review History for Verified Resident 805355

One City Block Apartments


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Resident 805355

Verified Resident 2020

8/19/2020

I love my neighbors and it's a nice community, but I'm considering moving because the management is so terrible. The office staff is wildly incompetent. There are break-ins in the garage all the time! The door to our storage room doesn't even lock anymore because it's been broken into. If a package gets delivered to the office, I have to chase it down myself, I'm never told in a timely manner. It took us three tries to get the correct information on our lease. I'm irate that we've been informed of two instances of COVID in our community via a physical notice! It's unhygienic and a huge waste of paper. Also it's incredibly shady because not all residents were informed. Another paper notice that infuriated me was when we were told that OCB would start evicting people who had lost their jobs (since they're legally allowed now.) I have no idea why they would alert EVERYONE, not just the people who are struggling to pay their bills. Now we all have an even worse opinion of OCB.
    Manager

    9/15/2020

    One City Block Apartments
    Verified Resident 805355, we are so glad that you enjoy the community and are getting to know your neighbors. Your satisfaction is our top priority and we are sorry that we fell short in any way. To clarify, the notice was sent out to inform our residents of the governmental and organizational changes regarding evictions and lease requirements. We have diligently been working with our residents who have had financial hardships due to job loss to ensure that we are assisting in every way we can. If you are experiencing a hardship, please reach out to our office staff at your earliest convenience.

    Review 42 out of 173

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