What are noise levels like at Safari Club?

The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Safari Club?

The community is rated 3.1/5 stars, signifying much satisfaction on average.

How safe is Safari Club?

The community is rated 3.9/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.3/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 87.5% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 63.88 days to their community reviews in the past year.

Ratings & Prices for Safari Club, Denver, CO

Renter Ratings

Noise	N/A
Grounds	3.1
Safety	3.9
Office Staff	3.2
Maintenance	3.3
Neighborhood	4.4
SatisFacts™ Tour Survey	3/5
SatisFacts™ Move-In Survey	4.1/5
SatisFacts™ Maintenance	4.2/5
SatisFacts™ Renewal Survey	3.1/5

Review Count

Number of reviews in the past 365 days	16

Manager's Review Engagement

Percentage of reviews responded to	87.5%

Manager's Review Reply Time

Average time to respond to reviews	63.88 days

Ratings & Reviews (23 Reviews)

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Verified Resident • vrp • 2020 - 2021

01/15/2021

I moved in during the "year of COVID" and it was awkward for everyone, but RedPeak made it easy for me to see what was available. Lauren, specifically, was a doll - answering dozens of questions and offering help any way she could to make sure… See More

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Safari Club Manager

01/26/2021

Thank you so much for taking the time to share your experience. Thank you also for your shout out to Lauren! We think she is pretty great, too. Please do not hesitate to reach out if there is anything else we can do for you! Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident • vrp • 2018 - 2021

01/01/2021

More expensive now that red peak too over, but I am happy with the changes they are making. Currently living during a building renovation and red peak is going out of the way to make sure the experience is a pain free as possible. The apartments… See More

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Safari Club Manager

01/06/2021

Thank you so much for taking the time to share your experience. Please do not hesitate to reach out if there is anything else we can do for you! Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident • vrp • 1999 - 2020

Updated Review

12/23/2020

STABILITY IN THE BUILDING. STRUCTURE IS MOST CONVIENT FOR LAUNDRY, PETS, PARKING ETC. ONE CONTROLS ONES OWN HEAT OR AIR CONDITIONING. CURRENTLY WITH RECONSTRUCTION ALL HAVE BEEN POLITE AND COURTEOUS WITH CONCERNS OF THOSE WHO LIVE HERE.

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Safari Club Manager

01/06/2021

2 Previous Reviews· Last 12/16/2020

Verified Resident 849291 • vrp • 2018 - 2020

12/02/2020

was fantastic until redpeak took over. no help when items got stolen TWICE, no amenities that were promised, no help in the pandemic, planning a renovation during pandemic then filtering everyone through a tiny hall way, raised prices at any chance they could, and even raised… See More

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Safari Club Manager

12/09/2020

Thank you for providing us this feedback. We do apologize you have had packages stolen. Since package monitoring is not an option at your building, we offer a free service called Fetch that delivers packages directly to you, at a time that works for your schedule, to mitigate any lost/stolen packages. While renovations can be difficult, we do have an anticipated March completion date, and needed to finish the project, as it was started before the pandemic and it is important for residents to have their common area back. Pre-pandemic, standard rent increases were in place, reflective of the overall market, but we went to a 0% increase on renewals during lockdown and after. If you would like to discuss your concerns further, please reach out to us at 720.385.3805 at your convenience.Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident 731654 • vrp • 2018 - 2020

Updated Review

10/07/2020

Lovely until I was rented out, rent getting raised by 150$ 150$! Obviously Safari doesn't want us, so that's my ultimate experience. It's heartless, but part of America the beautiful nonetheless. The not so new New

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Safari Club Manager

10/27/2020

We are so sorry to hear this, but we think there may have been a misunderstanding. We have made sure to offer all of our residents at least one lease term with no rent increase. Typically, you are offered anything from a 3-14 month lease at renewal, and the term rates do change depending on the time of year your new lease would expire. We have made sure to offer all of our residents the opportunity to stay with us at their same rate. Please call us at 720.385.3805. We would like to get this cleared up. Best, Nick Houston | Community Manager

Previous Review

· 09/10/2020

Verified Resident 808025 • vrp • 2020

08/26/2020

While the amenities could use an update, the apartments are very nice and this is a great location. We just moved here and are very excited by the large balcony by the views of the mountains and downtown.

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Safari Club Manager

09/02/2020

Verified Resident 804635 • vrp • 2020

08/17/2020

So far, I get no response on the move-in issues. Dishwasher does not work, and no mailbox key. No one ever answers phone in management office. No one seems to know where the bike room is located. Sigh...

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Safari Club Manager

08/19/2020

Hello, We apologize for the delay! We were able to look you up by your notes in your review and compare to our pending work orders. It looks like your work order is currently in process and a part for your dishwasher has been ordered. Alex will be giving you a call today to address your other notes and get you taken care of. Please reach out to us at 720.385.3805 if you need anything else. If we don't answer just leave us a message and we will get back to you as quickly as possible. Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident 803068 • vrp • 2020

08/12/2020

All management and residents are very friendly. This is a very quiet apartment build which is great if you work from home. The move-in process was made fairly easy in spite of some scheduling issues. The apartment was very clean upon move-in.

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Safari Club Manager

08/20/2020

Verified Resident 801329 • vrp • 2020

08/07/2020

So far, I have not been pleased with my experience. Our leasing agent no longer works for Red Peak, so we do not have a primary person to communicate with on any issues or inquiries. I have reached out via email multiple times to any one… See More

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Safari Club Manager

08/12/2020

We are sorry to hear you have been having troubles getting in touch with our leasing office. Since Apartment Ratings keeps their reviewers anonymous, we are unable to reach out to you directly, however, we would love for you to get in contact with us at your earliest convenience. Our direct phone number to be reached is 720-385-3805. If we are unable to answer please leave a message and we will return your call. Our direct email address, that will reach everyone in the leasing office, is [email protected] We look forward to hearing from you!Best, Nick Houston | Community Manager

Verified Resident 801206 • vrp • 2020

08/07/2020

I love the building and the community is great! Only thing is management is slow to fix things and I feel there should have been a better check of the unit before we moved in because there were a number of things wrong.

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Safari Club Manager

08/12/2020

Thank you for taking the time to leave us this feedback! We apologize there were things missed in your home before you moved in, but we would love the opportunity to rectify those issues. We are unable to reach out directly, as Apartment Ratings keeps their reviewers private. Please get in touch with us at your convenience. You can submit a work order online through myredpeak.com, or give us a call at 720.385.3805, or you can email us directly at [email protected] We look forward to hearing from you!Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident 797821 • vrp • 2020

07/29/2020

The apartment itself is spacious and that is great. However our building the Safari Club recently moved to keypads, which sounds very convinent and it is until the keypad dies. Ours has died for the 3rd time in 3 weeks. Response from the maintenance team has… See More

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Verified Resident 779133 • vrp • 2018 - 2020

06/12/2020

I moved into the Safari Club before it's Red Peak takeover and have been disappointed by Red Peak's tenure. Onsite management was removed from the building several amenities were closed (pool, sauna), overall building maintenance has declined as well (broken front door callbox for nearly a… See More

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Safari Club Manager

08/31/2020

We appreciate you taking the time to leave us your experience, and apologize that we have not lived up to your expectations. Safari Club was a building in need of a lot of care and attention when we took it over, for which we have been trying to get improvements made as quickly as possible. The old callbox was unrepairable, and the temporary solution was not optimal, but we do have the new and improved Butterfly callbox anticipated to be installed this week. We were unable to get the pool and sauna up to the city's regulations so those were removed from the community, and will be replaced with a new Community Room, Resident Lounge and new Fitness Center. We've notified residents of our intention, but you may have not received. If you would like to discuss any of your concerns directly, please reach out to us at 720.385.3805. Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident 779053 • vrp • 2018 - 2020

06/12/2020

Redpeak is the absolute worst management company I've ever had the displeasure of leasing from. I don't even know where to begin. They never resolve issues well or in a timely manner, are almost always rude, and have slowly been removing amenities from our building while… See More

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Safari Club Manager

08/31/2020

Your review is concerning to us, and that you have been treated in a rude fashion, and never have your issues responded to, merits research. As we don't know which apartment you are in, it is difficult to do determine service requests you have made, or the corresponding service that was, or was not, delivered. Regarding utilities, an energy audit determined, some apartments had not been billed following renewal. We absorbed those charges, as it wasn't your fault, and notified residents they would be responsible for energy charges beginning in June. We apologize if you did not receive this correspondence, and would like to update your contact information to ensure further messages reach you. Regarding the smoking and dirt – We do our best to clean the buildings on a regular basis, and we agree, it is a smoke-free building, and needs to stay that way for everyone's enjoyment. It can be difficult to determine exactly where smoke is coming from, and in these situations we do need our residents help in locating the violators. If you know of a specific apartment that smoke is coming from, we will immediately address. You can reach us during office hours at 720.385.3805, or if you are experiencing issues after hours please call the courtesy patrol at 303-591-9027. If you experience areas that need cleaning, please don't hesitate to notify our office at…and we will do our best to rectify the issue in a timely fashion.Best, Nicholas Houston | Community Manager

Verified Resident 776046 • vrp • 2020

06/05/2020

Easy to work with personnel and very friendly. Move in was simple and on time, virtual tour was very helpful to have a good idea of the units layout and convenient since in person showing were not available at the moment due to social distancing. So… See More

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Safari Club Manager

08/31/2020

Verified Resident 742439 • vrp • 2020

05/10/2020

Not met anyone yet. That is all I have to say. To require 200 characters is unreasonable. Not sure who picked thst number. I am using characters to satisfy the required. That is all I have to say for this question. See More

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Safari Club Manager

08/31/2020

Thank you so much for the 5 star review! Please feel free to reach out to us if you need anything in the future! Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident 744481 • vrp • 2013 - 2020

03/11/2020

since the last year, when the building was sold to Red Peak in July 2019, my rent has increased by nearly $200. The increase was in part due to additional charges for, gas/water/sewer/trash. Previously I only paid for electricity. I feel the amount I am now… See More

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Verified Resident 734601 • vrp • 2018 - 2020

01/08/2020

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Safari Club Manager

08/31/2020

Thank you for this insight. We will do our best to make improvements based on your feedback.Best, Kaley Halderman | RedPeak Administrative Specialist

Verified Resident 726752 • vrp • 2018 - 2019

12/11/2019

The apartments and community used to be great, management would address any issues the same day and really cared about their tenants. Unfortunately after RedPeak bought the building, it's gone down hill - days/weeks for maintenance issues, no warning of building maintenance, louder new neighbors and… See More

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Verified Resident 726751 • vrp • 2019

12/11/2019

The property and location are great! My biggest complaint is that my rent went up by over $100 when Red Peak took over yet I have not seen anything to validate that price increase. The maintenance is slightly more responsive, but I have been waiting on… See More

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Safari Club Manager

08/31/2020

Hello, and thank you for this feedback. After reaching out to the team to get down to the bottom of why the call box has been down for months, they let us know that unfortunately the call box was unable to be repaired after numerous attempts from our employees and outside vendors. We decided to order a new, more advanced system called Butterfly that you will be able to access using an app on your cell phone. The Butterfly systems are not mass produced, so the one we ordered is not quite ready with the manufacturer, but we anticipate it being installed withing the next two months, if not sooner. Additionally, we know our communication has been lacking, and we have made big changes to improve this. We have a new community manager at the leasing office named Nick, and we know he will make major improvements for the community and our residents. We will make sure to email all the residents for future improvements to the building, including updates on the call box. Please feel free to give us a call at 720-385-3805 if you need anything in the future!Best, Kaley Halderman | RedPeak Administrative Specialist

Resident • 2010 - 2019

08/21/2019

The place has recently been bought-out by a big-time real estate concern, so we thought things would start getting better. They're not. Aside from the iffy supply of hot water (when there's water...), the maybe or maybe-not seasonal supply of a/c or heat, the loooooooong wait… See More

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Updated Review

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Safari Club

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA-

Review CountA+

Manager's Review EngagementA

Manager's Review Reply TimeC+

Ratings & Reviews (23 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Safari Club Manager

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Community epIQ Grade

Renter Ratings

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