Review History for tbyarlay

Ute Creek Apartments


Review Author Icon

tbyarlay

Resident 2017 - 2018

1/7/2018

WAY OVER PRICED!! the prices shown on this site are off by a few hundred dollars. The day i moved into a "Newly renovated" apartment, the washing machine (which needs replaced) was broken, one toilet clogged. When i called to put in a work order it was never placed. I called again in the morning to double check. I'm glad i did. Because of the sewer line each time i do a load of laundrey it smells of sewage and my clothes smell of sewage. At least once a week i have to cycle baking soda and vinegar to reduce the smell. Shortly after moving in the apartment has to be ozone treated because the previous tenants smoked and it was imbedded in the walls and trashed carpet they did not replace. The windows are not installed properly (admitted by maintenance staff) and do not lock properly. They are TERRIBLE for keeping temperature. Im currently sitting in a living room that reads 80 degrees with the door open and the bedrooms read 69 degrees and thermostat set at 72. That is after a month of ordeals to have insulation installed. Before insulation, the thermostat would be set at 80 degrees and my son's room was 61! I have pictures of all of this. (The orange thermometer in the picture reading 58 degrees Is the staff thermometer. That is the temp in my son's bed. At the same time, the temp at the ceiling was 90 degrees) When contacting property manager they sent someone to assess the heater, Even after telling them the issue is the windows. This went on for a few weeks. My son had to stay with his mother because at night his room was too cold. He coughed all night. No sleep. After a month of being told it's not the windows. I proved it. The response was "it's a 20yr old building." To which i replied then charge rent accordingly. They are charging premium rent because they installed new nickel plated toilet paper roll holders and towel racks and cheap appliances. My rent is equal to a mortgage on a 4 bedroom house and my energy bill is actually higher than a 4 bedroom house. The carpet looks like Hell. Stained and ratty were full of smoke. I was told i would be on a 1st floor. At move in "oops! We're sorry!" The noise is rediculous. You can hear neighbors snore and have sex. Great having a 3yr old. I could go on with more, but i will stop there. Management will tell you that it's not their issue and justify it. Still charging premium rent for a 20yr old building in need of major upkeep. The newest apartments in longmont barely charge more. Go there. I want to add, all of my experiences with the maintenance staff have been top notch. They have always been very friendly and happy to help.

    Review 8 out of 55

    Share This Review

    Check Availability

    Ute Creek Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review