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Cortland Covington Ridge


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anonymous

Resident ā€¢ 2018

12/3/2018

I'm a former resident of this community..... I lived there for almost three years and when we first moved in the community was great the grounds were clean and well kept up the pool was heated and very nice area around the pool with a little park for the kids to play at. Once mission rock took over this property things went down hill. There are many safety concerns at night minimum lighting in the park lot and walk ways making it a very uneasy feeling if you come home late. Maintenance staff takes forever to get stuff done waited almost 4 months for a filter to my furnace I finally just went out and bought one. When it snows they don't shovel or ice melt anything making this a fall risk to all in the community. If you live on the bottom floor like I did when it rains be prepared to clean up water because there is nothing to divert the water basically your porch is a waterfall for how ever long it's raining. A few months ago we came home from the store and found cops and fire department next to our apartment .... our neighbors were partyingand one of them decided to go out and hang himself from the tree we pulled up with our kids in the car try explaining that to your kids. A month before we moved out someone went threw the park lot and busted a bunch of windshields my wife's was one of them when we addressed this with the office the next morning they blew it off and told my wife that's why you have insurance. Let's talk about the apartments they are over priced with nothing to show the pool was closed for most of the summer they say their gym is nice it stinks and the equipment works maybe 50% of the time . Kids are always in there unsupervised and making messes. The bathrooms smell like they haven't been cleaned in months. We had a flood and mold in our apartment and when maintenance finally did show up they did some half --- patch of drywall never taped and mudded it just screw it and left then they never addressed the flood waters in the apartment so we had to deal with wet floors in the living room and bathroom. So with all that being said I would strongly look around before moving to this community it is over priced the staff is rude and not helpful you don't get what you pay for and the safety alone of this community anyone with kids I would strongly recommend you not move to this community and finding a safety community. Would not recommend this community to anyone.
    Manager

    1/9/2019

    Cortland Covington Ridge
    Thank you for taking the time to provide your feedback. I am sorry to see that you did not have a good experience. Please reach out to me directly at pm.covingtonridge@missionrockres.com to discuss your concerns in more detail, so that I can address these issues.

    Review 8 out of 92

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    Cortland Covington Ridge

    March 2024

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