Number of reviews in the past 365 days | 78 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 22.44 days |
Contact Property
Lambertson Farms Apartment Homes
10260 North Washington Street
Thornton, CO 80229
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 78 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 22.44 days |
Angela, thank you so much for taking the time to share your positive experience. We cannot thank you enough for your continual residency. We are so grateful for your kind words and will pass them along to the entire team. Please let us know if there is ever anything more we can do to improve your experience! Have a wonderful week! - Your Team at Lambertson Farms Apartment Homes
Hi there, thank you so much for the positive feedback. The maintenance team will greatly appreciate your kind words. Please let us know if there is anything we can do for you in the future. Thanks again! - The Lambertson Farms Team.
Hi there, thank you for sharing your feedback with us, we apologize that your experience did not a reflect a 5-star experience. After reading your review, we understand there were areas that needed to improve on. We take our residents' and guests' concerns very seriously and encourage you to contact Chad at 303-254-5800, to discuss how we can help rectify the situation. We hope to hear from you soon. –The Lambertson Farms Team
Good afternoon! We appreciate you taking the time to share your feedback with us, and we appreciate the kind words about our team, office, and maintenance! We understand how noise and parking lot etiquette can be frustrating. I would like to attempt to get these issues resolved as soon as possible. Please email me directly at [email protected] or call the office at 303-254-5800; we are happy to address these concerns. - Linsey Thrasher., Assistant Property Manager
Hi there! Thank you for taking the time to share your feedback. We really appreciate your kind words and we'll keep working to be the best apartment community :) - Best, The Lambertson Team
Thank you for your feedback! We want to make sure you have a 5-star experience, if any of your appliances are not working correctly, please give our office a call and we'll have our Maintenance Team fix it as soon as possible. Best, The Lambertson Farms Team
Hello, and thank you for taking the time to give us your positive feedback! We are thrilled to hear that you are enjoying our community. Please let us know if there is ever anything we can do to improve your stay; we are here for you! -Chad B., Community Manager
Hello, thank you for your kind review. Our Maintenance Team works hard to keep everything running smoothly! We'll make sure they hear your great review. Sincerely, The Team at Lambertson Farms
Hello, We really appreciate your kinds words and we are thrilled to hear you love being apart of our community. We truly value your residency. Thank you so much, The Team at Lambertson Farms
Hello, We're sorry to hear about the problems you have had with maintenance and timing. If anything is still pending, please call Chad B., our Community Manager, at 303-254-5800 and he can help coordinate a time that will work for both you and Maintenance. Sincerely, The Team at Lambertson Farms
Hello, thank you so much for your thoughtful review. We strive to provide a community that our residents are happy to call home, so we greatly appreciate your feedback! Please don't hesitate to reach out to us with any questions or concerns you may have. Thank you, Your Team at Lambertson Farms
Thank you for your feedback. We entered a work order to make sure our Groundskeeper didn't miss any trash or cigarette butts around your building. We are also happy to address any smoking concerns as we want all of our buildings to be smoke free. If you see a neighbor smoking, please call us at 303-254-5800 and we will address it directly with your neighbor. Lambertson Farms Team
Wow! Thank you so much for your glowing review. We strive to provide a community that our residents are happy to call home, so we greatly appreciate your feedback! Please don't hesitate to reach out to us with any questions or concerns you may have. Thank you for your residency; we appreciate you! -Your Team at Lambertson Farms
Hello, I'm sorry to hear that you are unhappy in your home and that your car was stolen. We do take crime seriously and often work with the Thornton PD and our security patrol company to address crime. If water is coming out of your overflow AC drain above your tub often, please give us a call to enter a work order. If you would like to speak with the Community Manager, Chad B., about any of your concerns, please don't hesitate to call us at 303-254-5800. We aim to provide a 5-star experience and look forward to improving your stay at Lambertson Farms. Sincerely, The Lambertson Farms Team
Hi there, thank you for your review! We always try our best to respond quickly and keep the property looking good. It's so nice to hear your feedback! -The Lambertson Farms Team
Hello, thank you for the positive feedback! Great news, we do have recycling! We have two large recycling bins for mixed recycling. One is located between buildings 18 and 19 and the other is just South of building 6, next to building 7. Please let us know if there is ever anything more we can do to improve your experience. Sincerely, The Lambertson Farms Team
Hello, thank you so much for your kind words! We are thrilled to hear that you are enjoying our location and our community. We strive to provide the best customer service for our residents and are glad that we have been able to help! Please let us know if you ever need anything. Have a wonderful day! -Chad B., Community Manager
Hello, we appreciate your informative and positive review! Thank you for your valued residency! Best, The Lambertson Farms Team
Hi there, we're glad to hear that you are enjoying your home! Thank you for the kind review! Best, The Lambertson Farms Team
Thank you for the feedback! We are working to better address the breezeways. If we are ever in need of sweeping your breezeway out, feel free to call our office and we'll enter a work order for the Maintenance Team. Thank you for being part of our Community! - The Lambertson Farms Team
Thank you for your feedback! All adult residents must pass a criminal background check before their application is approved. We appreciate that you contacted our security patrol for concerns or noise violations, it helps improve the community for everyone. Please also let us know if we can address noise concerns directly with any of your neighbors. We're happy to help! -The Lambertson Farms Team
We're sorry to hear that your storage closet was broken into. While all communities experience crime, we work with Thornton PD and our nightly security patrol company to reduce the chances of crime as much as possible. Please reach out to our Community Manager, Chad B., at 303-254-5800 if he can help in any way.
We appreciate your kind words! We feel so lucky to be right next to Lambertson Lakes and pathways. Have a great day! Best, The Lambertson Farms Team
Hello, Thank you for your feedback! If you see raccoons venturing onto Lambertson Farms from the lakes, please let our office know. The City of Thornton Animal Control has been very helpful with relocating them. Thanks! - The Lambertson Farms team
Hello, we appreciate your feedback and your understanding! If you call our office (303.254.5800) and let us know whose dog is barking, we are happy to work with that resident directly to help improve the noise. Thank you for your valued residency. - The Lambertson Farms team
Good afternoon! We appreciate you taking the time to share your feedback and are very happy you are going to renew your lease here at Lambertson Farms! Our team is always available if you ever need anything. - Linsey T., Assistant Property Manager
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2018 SatisFacts Resident Satisfaction Award Recipient and Received The ApartmentRatings 'Top Rated Community' Award in 2019. Lambertson Farms is a prestigious apartment home community in Thornton, CO, situated near Northglenn and downtown Denver. Between the serene lake views and elegant architectural styling, you'll fall in love with your 1, 2, or 3-bedroom apartments at Lambertson Farms before you even step inside. Our tree-lined biking paths and off-leash dog park make for great outdoor spaces for you and your pets to enjoy the community. Our exceptional staff will make you even more welcomed in your new home. We invite you to take a tour and discover the difference in apartment living made easy. Find your new home at Lambertson Farms. Call us today!
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Contact Property
Lambertson Farms Apartment Homes
10260 North Washington Street
Thornton, CO 80229