I moved in last year. It was a blind move from out of state. The staff made sure that everything was (almost) ready when I moved in. (There was a plumbing problem with the original apartment, but the staff made sure that an apartment was ready for me that day.) The staff (i.e. front office and maintenance) has always been courteous, friendly and accommodating to me. For example, Suzie in the front office went as far as successfully retrieving car keys that I dropped by accident from the bottom of the recycling bin. Any issues that I have had were addressed promptly and, in the case of maintenance ones, they were fixed in a timely manner. As for the apartment itself, it's fantastic. The appliances are new, the kitchen and bathroom cabinets beautiful. The major difference between the online photos posted on the apartment's website and actuality is the paint color of the buildings, which are not as bright but still nice nonetheless. The neighborhood is quiet, even though it is only a few blocks from I-25.