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Arvada Station

 
 
 
 
 
 

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Resident 2015 Not Recommended
Reviewed 06/30/2015
Moved in on a Friday and Sunday morning the upstairs 10-12 year old was running track and jumping hurdles all day long, starting at 6:20 am! Non-stop, every day, all day since then. I can't believe how rude people can be and not try to tone that down somewhat. Then they had their dog on their balcony peeing and it was dripping down onto my balcony and on my outdoor furniture. Love these neighbors and the thought of only 12 more months is just thrilling! Trash dumpsters ALWAYS full/overflowing, no place to park, no response to maintenance request after 5 days - not even an email acknowledgement. Not real impressed so far. Nice enough apartment, but we've been unlucky to have HORRIBLE upstairs neighbors with no care or concern for others and so far, the maintenance end (trash and repairs) has not impressed us one bit.
Arvada Station Manager07/02/2015

Dear anonymous, Thank you for brining all of these issues to our attention. In regards to your upstairs neighbors, the issues have been addressed. We also have been informed there will no longer be a pet in that apartment which was creating the noise and the mess onto your apartment patio. Our maintenance team was able to wash and treat your patio this week. I would like to apologize on behalf of the staff for not addressing your maintenance request in a timely fashion. That is not the level of service we strive to provide. I will make sure that doesn't happen in the future. Parking is very tight on the property, and we are working to find possible solutions. Currently our trash is picked up 4 times per week. We have seen more trash this last month, than ever before and are currently working with our trash vendor to fix the issue. We want you to have a great experience at Arvada Station. Please let me know if you have any other concerns. [email protected] Adam

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