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Verified Resident 164516 2015 Not Recommended
Reviewed 07/07/2015
The manager is aware of my negative experience. I will not reschedule maintenance because I wasted 1/2 a day on the day before a holiday for a no show with my last maintenance request and I don't want to waste anymore of my time. Staff is extremely friendly but no customer service behind their words.
Arvada Station Manager07/07/2015

Dear Verified Resident, I would like to apologize for the mishaps with the scheduling of your maintenance requests. We have obviously fallen short of our customer service goals, in your cases. If you are willing to allow us to help you again, we would be happy to assist you with any of your maintenance needs. Our assistant manager is working with our district maintenance supervisor and our pest control vendor to meet your specific scheduling needs. Thanks again, Adam Adam [email protected]

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