jaybirdkees • Resident • 2015 Recommended
Moved in May 2015, things that should have been fixed or found well before we moved in, phone jack not working ( was not even wired, 3 phone jacks in a 2 bedroom apartment not 1 worked, we could not get our internet to hook up),electrical panel hanging open in hallway, fridge would not get cold enough. Mike R. was quick to take care of our issues, much appreciated as it was, should have been checked well before we moved in. Having trouble with temp help is what I was told? Place is OK, apartments are very old, so there are so many layers of paint on everything, doors, cabinets, etc. We get a loud high pitch whistling sound coming from the kitchen/ bath area( next door or upstairs turning on their bath maybe, we think), really annoying. Not a horrible place, the staff seem genuine and polite so far. There is not a place for out going mail, I find it quite annoying and odd, this place is old but mail delivery and PICK UP existed. So I find the aspect of no out going mail box dumb. Some of the tenants have a bad habit of just letting their dogs run free, S&!% where they may, do not like how inconsiderate some of those people are. You bought the dog, take proper care of it and clean up after it. And just to have said, the reviews seem to be more important than anything else, I do not like being hurried or pestered to leave a review! Not horrible, no bug issues that i have seen, location is good. nice neighborhood, really like Sloan lake, 5 miles down there, around the lake once and back, great bike ride.
Terra Village Apartments Manager07/20/2015
I am sorry you had negative experience with your move in. I will be sure to focus on the issue's you have voiced. Please feel free to contact me personally to discuss any and all issues, in the meantime, we do have outgoing mail in the office. We also have the advantage of having our own little city here in Edgewater, Colorado which includes a Post Office, Police Department and Library just blocks away. Thank you for your review, and again I am sorry for any discomfort that you experienced in your move into Terra Village and would love to speak with you personally.
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