Apartment is big and bright and amenities are plentiful but if you want a safe place to live DO NOT MOVE TO THIS COMPLEX. Homeless people have been able to break into the buildings in the complex in the middle of the night and start fires inside the building. Management's response was to fix locks and increase police patrol outside the buildings but NO SECURITY INSIDE and OUTER BUILDING DOORS DO NOT HAVE LOCKS only interior! So if someone were to sneak past the police they could open the unlocked exterior doors and proceed to be out of view and break the interior locks again. When I asked to speak to Northland Management about adding security Ms. Lamb (the community manager) told me she could put me in touch with maintenance. It was extremely rude, disrespectful, and belittling. Do not waste your time moving to this complex as safety does not seem to be priority and they are less than respectful to their tenants.
Manager
3/28/2020
Bigelow Commons Apartments
Dear Rachael, We appreciate your time and thank you for leaving your feedback regarding your concerns at our community. We hear you. The entire team is passionate about providing all our residents with respectful and consistent communication and we are sorry for any misunderstanding that you may have encountered recently. Please know that the safety and well being of our residents is a top priority. I will reach out to you to discuss your review and listen to any additional suggestions or feedback you would like to provide. Thank you for being our resident and I hope to speak with you soon. Kind regards, Joseph Regional Manager