The Summit and Birch Hill Apartments
Thanks for your feedback. It is important to us to hear what our residents are thinking so that we can make positive changes for everyone in our community. I'm sorry to hear that you are dissatisfied The non-refundable fee charged at move-in does not cover damages at move out. If an apartment is charged for damages, there is an itemized statement that is given to the previous resident explaining those charges, along with pictures on file. We always offer the opportunity to walk through the apartment with us when residents hand in their keys. I'm sorry you've had a bad experience. Please let me know if you would like to talk about your concerns. I'm always available to you at [email protected] or at (860) 677-2763.