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Canal Crossing at Whitneyville West


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anonymous

Resident 2017 - 2018

8/7/2018

I have been so disappointed with Canal Crossing that I will not be renewing my lease this coming October. The noise level in the apartments is terrible, between the thin walls and floors, please note I have lived in apartments my entire life and am always aware of what to expect.When I toured I was told that the construction was hotel grade, which it is not, I was told it would be a gated community which it is not, I knew it had construction going on , but I was told that work would not begin until 7am, which is not true noisy speeding construction workers on property beginning before 6am and ending far after 6pm. Many trespassers use the property as a cut through short cut, and lastly an ungated pool which has become a communal pool whether you live at Canal Crossing or not. Trash area always overflowing because there isn't enough space for all the residents. Since I have lived there cars have been broken into several times. Come on, for $1,900.00 a month I think one can expect more
Manager

8/7/2018

Canal Crossing at Whitneyville West
Good Morning I'm so sorry that Canal Crossing does not meet your standards. As a brand new property we are doing our best as any issues arise. We are putting a new fob system on the pool so any non residents can not get into the pool. We also just ordered 2 new dumpster since there seems to be more trash since being 100% occupied. Unfortunately, this is a brand new community and we do have 4 more buildings being built so there is going to be construction noise that will be heard. Feel free to call the office to address any issues that you have and we will always try to do our best to make sure your concerns are met. Thank you, Dana Coughlin Community Manager

Review 4 out of 13

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Canal Crossing at Whitneyville West

May 2024

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