#8,409 #1 #37

What is epIQ?

Chestnut Hill

835-975 Mix Avenue, Hamden, CT 06514
(110 Reviews)
$1,225 - $2,995/mo

Floor Plans & Pricing

Studio

Studio, 1 Bath | 425 sq. ft.

$1,225 - $1,323

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath | 850 sq. ft.

$1,435 - $1,495

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath | 1,050 sq. ft.

$1,855 - $1,975

See Floor Plan Details

2 Beds, 2 Baths | 1,196 sq. ft.

$2,100 - $2,495

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths | 1,500 sq. ft.

$2,500 - $2,995

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C-

Review Ratings

Noise

2.0

Grounds

2.3

Safety

2.3

Office Staff

2.5

Maintenance

2.3

Neighborhood

2.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0 days

View Community Timeline
View Community Timeline

Chestnut Hill Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

11/14/2023

They love making as much noise as possible as soon as the clock hits 7AM

I see theprevious review, feel there pain. months later and still Constant construction noise waking everyone up they start right after 7 am even though the front office has said they shouldnt start until 8. Running loud pavers before 8 AM, Constant loud beeping from… See More>
    Manager

    11/14/2023

    Chestnut Hill
    Thank you for sharing your concerns. We genuinely appreciate your feedback and apologize for any inconvenience caused by the construction noise. We understand the importance of a peaceful living environment, especially for those working from home. We are actively working with the construction team to address the early start time and minimize disruptions. Your experience is valuable to us, and we want to ensure that our community remains a comfortable place for everyone. Please be assured that we are taking steps to improve the situation. If you have further concerns or would like to discuss this matter in more detail, please feel free to reach out to our office directly at 203-691-8105. Your satisfaction is our priority, and we're dedicated to making your experience at Franklin Communities a positive one. Best Regards, Joanna Marchitto
    Review Author Icon

    anonymous

    Resident 2019 - 2023

    8/17/2023

    So loud, constant construction. Not fun to live at. Piles of stones, early heavy machinery use. Plenty of apartments on that road to chose from, not worth dealing with what looks like an endless amount of construction (zero updates on timelines from front office so… See More>
      Manager

      8/17/2023

      Chestnut Hill
      We appreciate you taking the time to express your concerns regarding the ongoing construction and its impact on your living experience. We sincerely apologize for the inconvenience and frustration this situation has caused you. We understand that the constant noise and disruption from construction can greatly affect your quality of life. Our aim is to create a comfortable and enjoyable living environment for all our residents, and we are truly sorry that we have fallen short of meeting your expectations in this regard. Your feedback about the lack of updates regarding construction timelines is important to us. We apologize for any communication gaps and will take immediate steps to provide more transparent and regular updates on the progress of the construction projects. We also understand the significance of maintaining a peaceful atmosphere for our residents, and we share your concern about the work being conducted on Saturdays. We are currently reviewing our construction schedule to minimize any disturbance during weekends. We value your residency and want to assure you that we are actively working to address the issues you've raised. If you have any further concerns, suggestions, or if you would like to discuss your specific situation, please do not hesitate to contact us directly at 203-691-8105 Your input is invaluable as we strive to improve our community. Once again, we apologize for any inconveniences you've experienced due to the construction. We are committed to making necessary improvements and ensuring that you have a positive living experience moving forward. Thank you for your understanding and patience. Best regards, Joanna Marchitto
      Review Author Icon

      anonymous

      Resident 2020 - 2023

      8/17/2023

      Constant construction with little updates from management

      Feels like I’m living on a construction site since March, with new “projects” popping up constantly. They start work early, the back lot looks terrible and it is very loud. You will come home to random chunks of concrete blocking your parking spot for days… See More>
        Manager

        8/17/2023

        Chestnut Hill
        Thank you for taking the time to share your concerns and feedback regarding your experience living in our community. We truly appreciate your input as it helps us to identify areas for improvement and ensure a better living experience for all our residents. We understand how frustrating it can be to live in a community undergoing continuous construction, and we apologize for any inconveniences you've faced as a result. Your comfort and peace of mind are important to us, and we're actively working to address the issues you've raised. We want to assure you that your feedback has not gone unnoticed. We have shared your concerns with our construction and maintenance teams to ensure that they are aware of the impact their work is having on residents. We will be taking steps to enhance communication and coordination to minimize disruptions and inconveniences. Regarding the mess in the back lot and the issues with parking spots, we apologize for any inconvenience this may have caused you. We are committed to improving the situation and ensuring that our property remains well-maintained and safe for all residents. Additionally, we understand the importance of providing timely updates to residents during such phases of construction. We apologize if you feel there has been a lack of communication from our management team. Moving forward, we will make sure to keep you informed about the progress and expected completion of the ongoing projects. We truly value your residency and want to provide you with the best possible living experience. We're actively working to address the concerns you've raised and improve the situation. If you have any further concerns, questions, or suggestions, please feel free to contact our management team directly at 203-691-8105 Thank you for your understanding and patience as we work to make improvements. Best regards, Joanna Marchitto
        Review Author Icon

        anonymous

        Resident 2022 - 2023

        6/29/2023

        So thankful that I live here!!

        Clean apartment, extremely spacious, responsive and very helpful managers, minimal to none interapartment noise, safe storage of packages in the lobby, pool and gym accessible for use. Nearby shopping complex about 3-5 minutes drive crowns it all.

          Manager

          6/29/2023

          Chestnut Hill
          Hi, thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Franklin Communities! Enjoy your stay with us! Regards, Joanna Marchitto
          Review Author Icon

          gk.0133@gmail.com

          Resident 2018 - 2022

          11/4/2022

          Chestnut Hill North Review

          I lived for 4 wonderful years in a apartment located in building 975 at Mix Ave of Chestnut Hill North community. My experience here has been great and I would have loved to continue here if I didn't have to move out of state. Franklin… See More>
            Manager

            11/4/2022

            Chestnut Hill
            Your recommendation means so much to us and we're so happy to have earned it. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Joanna Marchitto /Regional Manager
            Review Author Icon

            Ellen_O534

            Resident 2012 - 2022

            9/29/2022

            Great place to call home!

            I have lived at 2 of the properties between 2012 and 2022 and have had great experiences at both. Between the leasing staff throughout the move-in process, timely responses from maintenance staff, and the consistent work of custodial staff and landscaping staff to maintain beautiful… See More>
              Manager

              9/30/2022

              Chestnut Hill
              Hello, we appreciate you taking the time to leave us this feedback. We're happy you found our staff to be supportive during your experience here at Chestnut Hill. If you have any further questions, please give us a call. We're always happy to help! Kind Regards Joanna Marchitto
              Review Author Icon

              anonymous

              Resident 2022

              9/14/2022

              So Happy!

              We moved into an apartment at, 835 Mix Avenue, in July. The apartment was immaculate, everything fixed, and painted. Any maintenance issue, subsequent to arrival, is done in a day…with a smile! Everyone on this super team, is nice, helpful, friendly, and do their job… See More>
                Manager

                9/15/2022

                Chestnut Hill
                It's what we do! We strive to go above and beyond in our service, so I'm happy to hear that you were able to experience this first-hand. I'll be sure to share your positive feedback with our staff, and we'll keep up the awesome work! Joanna Marchitto/Property Manager
                Review Author Icon

                mohoganygirl34

                Resident 2021 - 2022

                8/31/2022

                Excellent place to live

                I have been a resident of Chestnut Hill North for about a year and a half. Joanna has always been very approachable as the property manager. Ralph the maintenance supervisor and his team are great as well. The building is clean, quiet, never has an… See More>
                  Manager

                  9/1/2022

                  Chestnut Hill
                  Dear resident, thanks for your praise and kind comments about our team. We strive to deliver an excellent experience, and are glad you found this to be the case. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Joanna Marchitto and the Team
                  Review Author Icon

                  anonymous

                  Resident 2021 - 2022

                  8/27/2022

                  Wonderful Experience

                  I relocated from New Jersey and moved here. It was like a last minute find but I’d like to call it a hidden Gem. From the time I moved in, the staff have been nothing but nice and professional. The building upkeep is great, clean… See More>
                    Manager

                    8/30/2022

                    Chestnut Hill
                    How kind of you to share your positive feedback with us! We appreciate your recognition of our awesome Franklin team and we loved having you in our community . We certainly look forward to your future experiences and continued loyalty. If there's anything we can do to help you in your move out process, please do not hesitate to let us know. Thanks again. Regards, Joanna Marchitto
                    Review Author Icon

                    anonymous

                    Resident 2018 - 2022

                    5/31/2022

                    Excellent experience over multiple years

                    I had a great experience living in the Chestnut Hill South community over the past few years. My apartment was clean and spacious with modern good quality appliances. The building is maintained very well by friendly and professional workers. I always had good interactions with… See More>
                      Manager

                      5/31/2022

                      Chestnut Hill
                      Hello, It's such a great feeling to know that we left you with such a remarkable impression of Franklin Communities Thank you for sharing! Joanna Marchitto -Property Manager
                      Review Author Icon

                      roozbeh_n

                      Resident 2019 - 2022

                      4/27/2022

                      Would definitely recommend

                      I lived at this place for 3 years and I was very happy with my stay. Large (900 sqf) completely renovated 1 bedroom at an amazingly affordable price. Secure, assigned parking with safety cameras in the parking, 24/7 maintenance and they are really fast at… See More>
                        Manager

                        4/28/2022

                        Chestnut Hill
                        Thank you for your amazing and detailed review! We are delighted to know you loved your apartment home and the surrounding nature views/trails and convenient location! We make every effort to provide the highest living experience to our community and are happy to know our team provided that experience to you. We greatly appreciate your recommendation of Franklin Communities! All the best, Joanna Marchitto/Property Manager.
                        Review Author Icon

                        Partha_B

                        Resident 2018 - 2022

                        4/25/2022

                        We will miss 905 Mix Ave

                        It was a great experience living here at 905 Mix Ave , Hamden, CT 06514 under Franklin apartments. We have created lots of good memories since we moved here back in 2018. Our daughter who was 3 back then (almost 7 now) thinks this is… See More>
                          Manager

                          4/25/2022

                          Chestnut Hill
                          Thank you for sharing such wonderful feedback. We are pleased to hear that you are happy with the exceptional care our team is delivering. We appreciate you taking the time to share some of the things you love about living at Franklin Communities. We wish you the best of luck in your move and hope that you will let us know if you ever find yourself in need of housing again in Connecticut. Regards, Joanna Marchitto - Property Manager
                          Review Author Icon

                          Aashir_V

                          Resident 2019 - 2022

                          4/12/2022

                          Resident 2019-2022

                          We are happy to spend our 2years here at chestnut north and will never forget our first home3-M…This place is really awesome, service is on time and very clean and maintained apartment.. will definitely refer to anybody in future!!!… See More>
                            Manager

                            4/14/2022

                            Chestnut Hill
                            We strive to deliver an excellent experience, and are glad you found this to be the case. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Joanna Marchitto -Property Manager
                            Review Author Icon

                            anonymous

                            Resident 2017 - 2021

                            12/10/2021

                            Franklin communities was my first apartment. I was nervous moving out of my mothers and on my own for the first time. But I quickly adjusted, the community was safe, quiet and ALWAYS clean. The staff was friendly and polite. Whenever I had a maintenance… See More>
                              Manager

                              12/13/2021

                              Chestnut Hill
                              Dear Resident it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Joanna Marchitto-Property Manager
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2021

                              10/22/2021

                              Writing Tips Help your fellow renters get the most out of your review with the following tips: Be Specific Don't just complain about something; rather, describe specific things you do or don't like. Explain what happened. We've found users lend more weight to a review… See More>
                                Review Author Icon

                                anonymous

                                Resident 2011 - 2021

                                8/13/2021

                                Very well kept and a nice place to live. I’ve lived there since 2011 and I’ve never had any issues with the property or staff. I’m relocating to a new building after being at 925 Mix & the new unit is very nice.… See More>
                                  Manager

                                  8/16/2021

                                  Chestnut Hill
                                  Thank you for sharing this. It really makes us happy to know that we deliver the kind of service that keeps you coming back year after year. We’ll keep up the great work! Joanna Marchitto -Property Manager
                                  Review Author Icon

                                  anonymous

                                  Resident 2020 - 2021

                                  5/14/2021

                                  Joanna, the property manager, has been great! She is very quick to reply to any concerns, she is always helpful, and genuinely cares that the people at Chestnut Hill are happy with where they are living.

                                    Manager

                                    5/14/2021

                                    Chestnut Hill
                                    Thank You for your High Star rating! We appreciate your thoughtful review on our community! It's been a pleasure having you here! Joanna Marchitto -Property Manager
                                    Review Author Icon

                                    K-aelaP

                                    Resident 2021

                                    4/21/2021

                                    I absolutely love my stay at Chestnut hill North. Not only is it extremely quiet. The apartment is beautiful, super clean and spacious upon move in. I couldn’t find anything to complain about when we moved in. Not to mention it’s conveniently located to everything… See More>
                                      Manager

                                      4/22/2021

                                      Chestnut Hill
                                      We honored by your kind words. It is our mission to provide our residents and guests with an outstanding experience, and it is very reassuring to hear that our service had such an excellent impression of you. We are excited to have you here at Chestnut Hill North for very short time, and we are look forward to your return and maintaining your happiness in your home! Joanna Marchitto-Property Manager.
                                      Review Author Icon

                                      MillieC

                                      Resident 2019 - 2021

                                      3/22/2021

                                      Exceptional! It is a bittersweet feeling that I am leaving this amazing community. From the staff, to neighbors I am extremely grateful. The property manager Joanna during the start of COVID through peak she sent us daily inspirational emails that were a breath of fresh… See More>
                                        Manager

                                        3/22/2021

                                        Chestnut Hill
                                        Dear Millie. Thank you for the stellar review! It is rewarding to hear that you are thoroughly enjoying your stay here at Franklin Communites. It is an absolute delight to be able to offer our residents a convenient location, well-kept community, and excellent service. We always love seeing our team members' diligence and dedication to excellence highlighted by our residents and appreciate your willingness to recommend us. We look forward to serving you for the remainder of your stay. Our deepest condolences on the loss of your son. May your beautiful memories sustain and bring comfort to you during this difficult season. Please accept our deepest sympathies. Joanna Marchitto and the Team
                                        Review Author Icon

                                        Romanc8

                                        Resident 2017 - 2020

                                        3/12/2021

                                        I lived in 835 for 4 years (through my senior year in college and post-college). Overall, I found it to be a good first apartment for my fiancé and I. The pool was a nice perk that we used occasionally and we had a ground… See More>
                                          Manager

                                          3/16/2021

                                          Chestnut Hill
                                          We're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day. Joanna Marchitto-Property Manager

                                          Updated Review

                                          Review Author Icon

                                          Caramoran

                                          Resident 2013 - 2021

                                          2/27/2021

                                          When I initially moved into my apartment, I never would have imagined staying for the eight years that I did. But my experience was so great that I never had a reason to leave. The apartment itself was spacious with plenty of storage space, I… See More>
                                            Manager

                                            3/5/2021

                                            Chestnut Hill
                                            Dear Cara: Thank you for your review and for choosing Chestnut Hill North as your home! We agree, our convenient location is such a great asset, and we're thrilled that you're making the most of it. Please don't hesitate to contact our team if there's anything else we can do to improve your stay! We'd be more than happy to help. Sincerely, Management Team
                                            Review Author Icon

                                            SherylSchieffer

                                            Resident 2020 - 2021

                                            2/22/2021

                                            I enjoyed my stay at Chestnut Hill North. The apartments are spacious. The building is quiet - I didn’t hear any of my neighbors. Management is friendly, responsive, and communicates clearly and regularly with residents. The building and grounds are kept clean and presentable and… See More>
                                              Manager

                                              2/23/2021

                                              Chestnut Hill
                                              It's such a great feeling to know that we left you with such a remarkable impression of Chestnut Hill North We're overjoyed to see your rating and truly thank you for sharing! Joanna Marchitto/ Property Manager
                                              Review Author Icon

                                              anonymous

                                              Resident 2019 - 2020

                                              11/5/2020

                                              it's a very neatly maintained apartment. I am an Indian, some Indian families are also living in this apartment. I never had any complaints. noiseless neighborhood...............................................… See More>
                                                Manager

                                                11/5/2020

                                                Chestnut Hill
                                                Thank you so much for sharing your experience with maintenance! I'll let the team know their service and efforts have earned 5-stars! Joanna Marchitto -Property Manager
                                                Review Author Icon

                                                Tranquilita

                                                Resident 2014 - 2020

                                                11/2/2020

                                                This community is great. Common areas always clean and well lit. The staff was, in my experience, supportive and diligent. Management was always responsive. The apartment layouts are Incredible! Big, open space. Big kitchen with lots of cabinets. Neighbors are overall considerate and do not… See More>
                                                  Manager

                                                  11/2/2020

                                                  Chestnut Hill
                                                  Thank you for sharing your 5-star experience at Chestnut Hill ! We're delighted you love our spacious layouts, ideal location, peaceful environment, and helpful service. It is always our goal that our residents enjoy a 5-star experience at Chestnut Hill and we are excited to know that we're succeeding. Sincerely. Joanna Marchitto-Property Manager
                                                  Review Author Icon

                                                  yehan007

                                                  Resident 2016 - 2020

                                                  10/5/2020

                                                  I moved from North Carolina to live at Chestnut Hill North back in 2016 (925 Location). From the leasing process to my final day there, it was an absolute pleasure. The rent was very reasonable and the place was quiet and cozy. Although in the… See More>
                                                    Manager

                                                    10/5/2020

                                                    Chestnut Hill
                                                    Thank you very much for taking the time to leave us this wonderful review. We are very happy that you have been having a great leasing period at Chestnut Hill North. Our management takes pride in being able to provide our residents with the highest level of customer service, and we thank you once more for leaving us this excellent feedback. Joanna Marchitto/Property Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Uncovered Parking
                                                    Other
                                                    • Community Center
                                                    • Fitness Center
                                                    • Pool
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                                                    Leasing

                                                    This community offers floor plans ranging from 615 square feet to 1508 square feet. All apartments include heat, hot water, air conditioning and assigned off-street parking. Each apartment has an oversized balcony or patio. Most apartments come with a washer dryer hook-up so you can do your laundry at your own pace in the privacy of your home. Play a round of pool in our billiards room, invite friends for a game of bocce in our new bocce court, spend the summer days relaxing by the pool, or grow your own vegetables in our organic community garden. We have a media room with free wi-fi, Apple TV with cable, and a 24-hour fitness center. Enjoy the convenience of living near Hamden s Miracle Mile full of shops and restaurants. Chestnut Hill South is located just minutes away from The Farmington Canal walking trail, Sleeping Giant, Yale University, Quinnipiac University, Sikorsky, area hospitals, I-91 and the Merritt Parkway.
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                                                    This community is managed by

                                                    Franklin Communities

                                                    B
                                                    B
                                                    Communities
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                                                    Questions & Answers (3)

                                                    Anonymous
                                                    Asked on: 03/16/2022
                                                    Q: how many units does the building have?
                                                    Anonymous
                                                    Asked on: 11/07/2017
                                                    Q: Can you hear your neighbors within your unit?
                                                    Anonymous
                                                    Answered on: 11/07/2017
                                                    A: There was a noise issue with our upstairs neighbor. After they were informed that they were noisy they stopped banging on the floor. Now it is quiet and peaceful in our unit.
                                                    Anonymous
                                                    Answered on: 11/07/2017
                                                    A: I have lived here for 2 years and I have only heard my neighbors once, which was around the holidays and they were entertaining, so it was no big deal. These apartments are SUPER quiet. I never hear anyone above me either, and the unit is occupied. Hope this is helpful.
                                                    Anonymous
                                                    Asked on: 11/01/2017
                                                    Q: How easy is it to find guest parking?
                                                    Anonymous
                                                    Answered on: 11/01/2017
                                                    A: There is guest parking in the back with resident parking. I have never had a problem with guest parking if it is 1-2 cars needing parking.

                                                    Frequently Asked

                                                    Based on 110 number of votes by renters, Chestnut Hill is currently rated 4.3 out of 5 stars.
                                                    Chestnut Hill is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Chestnut Hill is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Chestnut Hill is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Chestnut Hill is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Chestnut Hill is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Chestnut Hill is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 0 days to their community reviews in the past year.
                                                    Franklin Communities
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Chestnut Hill

                                                    May 2024

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                                                    Chestnut Hill is a 425 - 1,500 sq. ft. apartment in Hamden in zip code 06514. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,225 - $2,995. Nearby cities include North Haven, New Haven, East Haven, West Haven, and Wallingford.

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