This is a FANTASTIC place. And when you consider the options in the area, it stands out even more. Yes, the rent is high but when you consider the amenities and the EXCELLENT service, you can't go wrong. The only issue with living in Hartford is well, Hartford. Not this building. There's not much in the area, and newbies can feel lost. We lived in this beautiful building for three years. We were surprised at how barren Hartford feels at times, but then we made friends and loved every minute of it. The BEST part about the building is their concierge and management staff. We've lived in many professionally-managed buildings and have never ever met nicer people; and I doubt we will. Highly recommended. Safe. Beautiful. They really made us feel at home. We live in a different city now and can't even begin to imagine finding better staff anywhere else we live. We miss H21. The building has ample covered parking in an attached lot with multiple entrances into the building. Good gym. GREAT/friendly/smiley/cooperative concierge staff. High end tenants and neighbors. What more do you want? People are complaining about their newspaper not being delivered on time! Are they serious? We miss this building a lot and wish we could move back there; or that this building was in the city that we live now.