What are noise levels like at Northwoods Apartments?

The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Northwoods Apartments?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Northwoods Apartments?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 1.7/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 13.67 days to their community reviews in the past year.

What is the pet policy at Northwoods Apartments?

Dogs Allowed Pet Limit: 2 Cats Allowed

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Northwoods Apartments, Middletown, CT

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1.3
Maintenance	1
Neighborhood	1.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	13.67 days

Ratings & Reviews (175 Reviews)

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belziea23 • Resident • 2020

07/25/2020

If I can give this apartment complex a zero star I would. 2 years ago I used to lived in this aparment complex I had to relocate to a different state so I moved. I was moving back to CT I decided to move back to… See More

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Northwoods Apartments Manager

07/29/2020

Thank you for your feedback, and thank you for being our loyal resident. Please accept our sincere apologies for the noise concerns you have been experiencing. Apartment dwellers have been reporting an uptick in sounds of life during the day with so many more people working from home during Covid, but we do expect all residents to abide by our noise policies. We would like to learn more about your situation in efforts to resolve this issue. At your earliest convenience, please contact us at (860) 635-3449 so we may assist you.

Joeross1994 • Former Resident • 2020

04/18/2020

Before you consider moving in please read!!!!!! This place is bleak and sad, let me tell you why..... -lived next to drug addicts for two years, they would deal drugs out of the apartment, scum bags coming in and out of our community. -NO shortage of… See More

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Northwoods Apartments Manager

05/01/2020

Hello, we appreciate your detailed feedback as a former resident. We diligently select our team of high-caliber professionals and are quite surprised by some of your observations. The comfort of our residents and guests is of the utmost importance to us, so we take your comments very seriously. As we conduct an internal review, please contact us at (860) 635-3449 so that we may gather additional information from you. Thank you, and best of luck to you in your future home.

Resident • 2020

04/07/2020

Living at Northwoods has been a bit disappointing. Although it's a pet friendly community ,there are people here with big dogs letting them ---- all over the grounds. Mounds of dog ---- all over the grass. Took them almost two weeks before getting my washer and… See More

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Northwoods Apartments Manager

05/01/2020

Thank you for your candid feedback. We hold our community and our team to an exceptionally high standard, so we are quite concerned by your comments regarding maintenance and the conduct of certain team members. In efforts to assist you, we would appreciate an opportunity to listen to your feedback in detail so we may take appropriate action. When you have a moment, please contact us at (860) 635-3449.

lisomac • Resident • 2015 - 2020

02/21/2020

I have lived at northwoods east for 1years and have had my daughters live here as well. the property is well maintained the apartments are nice and the office and maintenance staff are top notch. The amenities are great with the new and improved gyms and… See More

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Northwoods Apartments Manager

02/25/2020

Thank you for your shining recommendation as a loyal resident! It's heartening to hear how much you and your family are enjoying our community events, superior amenities, and our top-notch maintenance team. Thank you for your favorable feedback!

anonymous • vrp • 2014 - 2020

02/20/2020

I love living at Northwoods West (part of Northwoods East). I have lived in 2 different apartments and enjoyed both. I like how quiet it is here and how management is trying to do more to make the property look nicer. I would highly recommend this… See More

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Northwoods Apartments Manager

02/25/2020

We appreciate your enthusiastic recommendation! Our team is continuously looking for new ways to improve our community, and we thank you for recognizing our efforts. If you have any suggestions on how we can enhance your living experience even further, we would love to hear them!

Resident • 2020

02/19/2020

Im new to this community but so far, I have to say I have chosen the right place to live in CT. The apt was clean and ready when I moved in. Hallways are quiet and clean. Neighbors are friendly. Very dog-friendly community -- dog parks,… See More

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Northwoods Apartments Manager

02/22/2020

Thank you for choosing us as your new home! It's heart-warming to hear how helpful Mary has been to you during the leasing and moving process. She is always going the extra mile to provide exceptional customer service. We hope you continue to enjoy your new home, our superior amenities, and our convenient location for many years to come!

anonymous • vrp • 2015 - 2020

02/12/2020

I have lived at Northwoods for 3 years and will not be moving out anytime soon! The office staff is second to none, and the maintenance staff are all very professional, knowledgeable, and personable. Work orders are put in and get done withen 24 hours. The… See More

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Northwoods Apartments Manager

02/15/2020

Thank you for taking the time to leave us such a fantastic review! It's favorable feedback from loyal residents such as yourself that lets us know we are on the right track. We hope you and your furry friend continue to enjoy your home for many years to come!

Lrayon1 • Resident • 2020

02/12/2020

These apartments are extremely perfect. Great space. Everyone is friendly. Moving on my own was scary and this place definitely puts me at ease. The staff is extremely welcoming and friendly and willing to help and try to get to know you. Highly recommend.

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Northwoods Apartments Manager

02/15/2020

Welcome to the community! It's heart-warming to hear that our friendly team was able to put you at ease in your new home. Thank you for the shining recommendation, and please let us know if you need anything as you get settled in!

Donna_V963 • Former Resident • 2019

11/12/2019

We lived there a year. Moved out 0ct 2019. Wasnt living there 3 months and was threatened by a nabor and she was kicking my door and yelling at my self and dogs... never did get a apology.. 2 other times had to report noise at… See More

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Northwoods Apartments Manager

01/11/2020

Thank you for rating our community. It's disheartening to hear this type of feedback and we'd like to get to the bottom of it as soon as possible. Your experience does not sound typical, and we are eager to understand your concerns in more detail so that we can resolve them. Please contact our office at (860) 635-3449. - The Northwoods Apartments Team

MercedD • Former Resident • 2019

04/11/2019

-This place is a system within a system. Don't do it! I made the mistake. Plenty of places with better options. -They have NO visitor parking after 10. If you don't have a sticker on your vehicle then they WILL tow it, visitor or not. D&L… See More

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batyml 4960 • vrp • 2016 - 2019

03/26/2019

I recently moved from Northwoods to a location overseas. After I left, I got a damage invoice saying there was grill burn damage to the siding of my deck. Beyond the fact I never owned a grill, this was clearly not burn damage; clean cut piping,… See More

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Moriah_C • Resident • 2019

01/31/2019

They pulled the old bait and switch on me and gave me an apartment I never even saw and did not ask for. They are not considerate of their tenants because they simply only want your money and want to charge you all these little fees… See More

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Resident • 2018

07/10/2018

We love our apartment and the community. As a returning resident, I was eager to move back because of such fond memories. The swimming pool, the gym, parking space and a beautiful view in our apartment was worth moving back. Although I miss the sauna, the… See More

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Resident • 2012 - 2018

07/10/2018

My husband and I lived here for over 6 years and we've made this our home. The community is very pet friendly and family oriented. The staff are attentive, extremely nice and always professional. In addition, the two properties just renovated the communal area. The West… See More

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Resident • 2013 - 2015

06/13/2017

I feel they have changed their name because the reviews for the Madison and Chesnut Hill (same management) were HORRIBLE. Waste of money no matter how cool the amenities are and oh there is a reason they don't show you the actual apartment you are going… See More

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Resident • 2017

02/07/2017

Staff is always unresponsive or defensive. You are treated like garbage. Any good review posted on here is from the previous management which recently sold the complex. Then new management is aweful. Your better off anywhere else. This place is scummy.

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Resident • 2017

02/07/2017

This complex is even worse now that Kettler took over. The office staff brags about how many improvements are being made but the truth is that the complex is a dump. There is trash everywhere. I always see maintenance racing around on golf carts but somehow… See More

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Resident • 2017

02/07/2017

The only people that work here are sales people. Meaning once you sign a lease you are screwed. Nothing will get fixed and no one is willing to help you. Don't be fooled. This complex sucks.

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Resident • 2016

11/02/2016

Very inconvenient. Staff is very unhelpful, especially in the leasing office; they are negligent of the solutions or answers for our inquries. The water and sewer bills are unfairly high - I live with my husband, most times we both are not at home; however the… See More

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Prospective Resident • Visited 2016

09/01/2016

I have contacted this place the past week about 4 times trying to get a quote or any information regarding renting. My lease is up oct 24 and I was thinking of moving to this complex. Seeing how they don't care about prospective renters and getting… See More

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Resident • 2016

08/09/2016

I will rate them the lowest because of the staff especially the manager on site.. Have been trying to get my deposit back or at least the bill for at least 2 months now. I haven't received any response neither any call back after multiple calls… See More

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Resident • 2015 - 2016

06/14/2016

I've been living here for about 9 months. When we first moved in to our two bedroom two bathroom apartment on the first floor we were welcomed with new carpets which were nice and new flooring in the bathrooms and kitchen. However, the speaker for the… See More

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Verified Resident 200461 • vrp • 2015

11/30/2015

I lived in another apartment community for 16 years. I have only lived in Madison of Chestnut Hill for 2 weeks, and it is much more of a caring community, the neighbors are friendly and the staff are all very attentive to concerns and needs we… See More

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Verified Resident 192131 • vrp • 2014 - 2015

10/20/2015

all is great now that previous neighbors above me have moved out they were extremely disrespective to fellow neighbors,person above me now you never hear them which is why I renewed my lease for another 13 months,i hope to stay awhile as long as its quiet… See More

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Verified Resident 189000 • vrp • 2015

10/07/2015

The staff is always helpful. Maintenance man Scott was very helpful and completed everything on my list and more. I now have a parking space in front of my building.The clubhouse has everything you need, from work out area to relaxing in the club house.

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•

Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,310 - $1,430
SQ. FT.
719
Available
Avail.
3 Units
Model
Birch - 1 Bedroom, 1 Bathroom

View Floor Plan

Price
Price
$1,345
SQ. FT.
715
Available
Avail.
2 Units
Model
Alta - 1 Bedroom, 1 Bathroom

View Floor Plan

Price
Price
$1,410 - $1,510
SQ. FT.
827
Available
Avail.
3 Units
Model
Park City - 1 Bedroom, 1 Bathroom

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,440 - $1,700
SQ. FT.
990
Available
Avail.
3 Units
Model
Spruce - 2 Bedroom, 2 Bathroom

View Floor Plan

Price
Price
$1,470
SQ. FT.
969
Available
Avail.
1 Units
Model
Oak - 2 Bedroom, 2 Bathroom

View Floor Plan

Price
Price
$1,780
SQ. FT.
1,129
Available
Avail.
1 Units
Model
Aspen - 2 Bedroom, 2 Bathroom

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Northwood Apartments offers 1 and 2 bedroom apartments in Middletown, CT. Visit our community and take a tour of our onsite amenities, including a community clubhouse with a private pool and sundeck. Imaging yourself strolling our nature trails or hanging with your dog at our dog park. We're located within 2 miles of I-91 and Route 9, with convenient access to shopping at several nearby neighborhood centers and the Westfield Meriden Shopping Mall. Plus, were only 14 miles from Hartford and 27 miles to New Haven, so you'll never be far from where you need to be at Northwood Apartments.

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