Windshire Terrace Apartments
#9,370 #2 #42

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Windshire Terrace Apartments

72 Forest Glen Circle, Middletown, CT 06457
(147 Reviews)
$1,793 - $3,500/mo
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Floor Plans & Pricing

2 Bedrooms

A3

2 Beds, 1 Bath | 940 sq. ft.

$2,008 - $2,326

3 Available Units

See Floor Plan Details

A1

2 Beds, 1 Bath | 940 sq. ft.

$2,088 - $2,182

2 Available Units

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B3

2 Beds, 2 Baths | 1,015 sq. ft.

$1,793 - $2,053

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,015 sq. ft.

$1,838 - $2,213

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,092 sq. ft.

$1,888 - $2,128

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,050 sq. ft.

$1,898 - $2,243

See Floor Plan Details

A2

2 Beds, 1 Bath | 1,024 sq. ft.

$1,989 - $2,169

See Floor Plan Details

B5

2 Beds, 2 Baths | 1,140 sq. ft.

$2,008 - $2,353

See Floor Plan Details

B6

2 Beds, 2 Baths | 1,140 sq. ft.

$2,140 - $2,235

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 3 Baths | 2,065 sq. ft.

$3,500

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

C-

Review Ratings

Noise

2.3

Grounds

2.3

Safety

2.0

Office Staff

1.3

Maintenance

2.3

Neighborhood

2.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

10.67 days

View Community Timeline
View Community Timeline

Windshire Terrace Apartments Reviews

(147)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2019 - 2023

6/16/2023

Pleasant Community

I have enjoyed living at Windshire Terrace for 4 years. The community is friendly and the grounds are kept up nicely. Maintenance staff are quick to respond and professional and friendly. Management in the Leasing Office has been going through some changes and some thingsā€¦Ā See More >
    Manager

    6/20/2023

    Windshire Terrace Apartments
    Thank you for being our loyal resident of four years! We are thrilled that our maintenance team has always been there for you. That said, we sincerely apologize if you have been inconvenienced by our management transition. We would appreciate an opportunity to discuss this further with you so we can work toward earning your one hundred percent satisfaction. When convenient, please connect with us at leasing@windshireterrace.com.
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2023

    6/15/2023

    Rose Valley Management is evil and only cares about $$$

    Horrible horrible place. It used to be wonderful! The new Rose Valley Management is trying to increase prices to fill their pockets! Since I have lived here in the past 3 years, rent has gone up from $1650/mo to now asking $2,500 a month! Roseā€¦Ā See More >
      Manager

      7/8/2023

      Windshire Terrace Apartments
      It is our goal to offer an outstanding living experience at a competitive price, and we are sorry if you are displeased. We want our services to live up to your expectations, and we would appreciate an opportunity to learn more about your experience so we can identify any potential areas of improvement. When convenient, please reach us at leasing@windshireterrace.com so we may talk.
      Review Author Icon

      JDMeghaan__u

      Resident ā€¢ 2022 - 2023

      5/13/2023

      This apartment complex is by far the worst apartment I have ever lived i

      This apartment complex is by far the worst apartment I have ever lived in and completely unprofessional. There is no structure, no stability, and no management. No one there seems to know their own protocols (unless itā€™s convenient for them or benefits the association). Theā€¦Ā See More >
      Manager

      5/18/2023

      Windshire Terrace Apartments
      Thank you for reaching out to us. We want you to feel comfortable in our community and are sorry to hear you are disappointed in the condition of your home. We would like to connect with you to gather some additional information about your comments so we can personally address your concerns and work to resolve any pending maintenance requests. When you have a moment, please contact us at (860) 635-7466. We look forward to restoring your confidence in our community.
      Review Author Icon

      anonymous

      Resident ā€¢ 2018 - 2022

      4/26/2022

      Used to be great - Now awful Management has taken over

      Lived here for 4+ years. The first 4 were excellent - 5+ stars for Jamela and Damali (sorry, I can't spell their name), who was terrific and made this place something great. This place has gone downhill real fast since they left, and new managementā€¦Ā See More >
        Manager

        7/9/2022

        Windshire Terrace Apartments
        Hello, thank you for complimenting Jamela and Damali. That being said, our team aims to offer seamless service to our residents during our management transition, and we deeply regret if your experience has not reflected that goal. We would greatly appreciate an opportunity to discuss your individual concerns in greater detail so we can effectively work toward earning your satisfaction. When you have a moment to talk, please reach us at (860) 635-7466.
        Review Author Icon

        mmunday

        Resident ā€¢ 2020

        2/26/2020

        Where do I startā€¦.My experience has been amazing. The entire staff is wonderful. The staff made my move a very easy transition. Damali and Jamella took all the new move stress away! I couldn't thank them enough for everything (these women rock!). The maintenance teamā€¦Ā See More >
          Manager

          2/29/2020

          Windshire Terrace Apartments
          Hello, thank you for making a home with us! We appreciate your favorable feedback of Damali, Jamella, Roy, Shamaz, Jeff, and Jasmin! These hard-working professionals go above and beyond to ensure that our residents feel welcomed and at home in our community. Rest assured, we're always here for you!
          Review Author Icon

          anonymous

          Resident ā€¢ 2019

          3/14/2019

          If I could give this place a one star review I would. Don't live here. The management is rude and inattentive. Maintenance is rude and inattentive. When we moved in we were warned by the leasing agent to be careful because the company tries toā€¦Ā See More >
            Review Author Icon

            Resident 379610

            Verified Resident ā€¢ 2017 - 2019

            2/18/2019

            This is a great community. The units are fabulous. The beat thing abiut this olace which actually made us select it in the first place is the fact that its super pet friendly. Thr maintainace is great as well.

              Manager

              1/11/2020

              Windshire Terrace Apartments
              We are so excited to that you and your pet are having a five star experience! Thank you for taking the time to share the interactions you've had with our fabulous maintenance team. It's so great to hear from our residents and we hope to continue delivering a 5 star experience! The Windshire Terrace Team
              Review Author Icon

              Resident 599997

              Verified Resident ā€¢ 2016 - 2019

              2/3/2019

              Overall, it has been a very positive experience. We have lived at Windshire since 2016, and it is a very family friendly (even for pets), safe community. Maintenance always responds to work orders immediately, and the leasing office responds to any questions or request youā€¦Ā See More >
                Review Author Icon

                Resident 599285

                Verified Resident ā€¢ 2018 - 2019

                2/28/2019

                Excellent service and wonderful upkeep. I have lived at a different community that was all show, but Windshire truly cares about their tenants and the community. Communication is excellent and if there is an issue, it is immediately rectified - no excuses nor delays. Plus,ā€¦Ā See More >
                  Review Author Icon

                  Resident 599284

                  Verified Resident ā€¢ 2019

                  1/31/2019

                  So far so good! I do wish we weren't nickeled and dined for everything though. I like how there was bingo. I love how pets of all sizes are allowed to stay in the apartments- especially to have 2 if I wanted to get anotherā€¦Ā See More >
                    Review Author Icon

                    Resident 581507

                    Verified Resident ā€¢ 2018

                    12/10/2018

                    The staff was very accomodating and friendly I had certain expectqtions concerning what I wanted and they understood and was able to show me what I wanted. When I expressed concerns they were able to come up with alternatives

                      Review Author Icon

                      Resident 577267

                      Verified Resident ā€¢ 2018

                      11/29/2018

                      The leasing office office staff was very professional throughout my rental process. The leasing agent was always available to answer my questions via phone or email. They accommodated many of my request for moving in. The unit is well maintained. The design is spacious.

                        Review Author Icon

                        Resident 569597

                        Verified Resident ā€¢ 2017 - 2018

                        11/11/2018

                        I have overall had a great experience at Windshire Terrace. The complexes and buildings themselves are newer, the staff also take pride in the up keep of the grounds. Maintenance and representatives at the main office have always been helpful to me. ā€¦Ā See More >
                          Review Author Icon

                          Resident 562268

                          Verified Resident ā€¢ 2018

                          12/20/2018

                          We love it here! the entire staff deserves a huge raise! Everyone is easy going and have amazing positive energy, it's a pleasure to live in a community that truly care about their renters. They are very prompt with their services and we appreciate howā€¦Ā See More >
                            Review Author Icon

                            Resident 562108

                            Verified Resident ā€¢ 2018 - 2019

                            3/2/2019

                            I am not happy here and will be leaving at the end of my lease. My apt is very pretty and maintenance is excellent but otherwise I will be ready to leave when my lease term is complete. I find the office staffā€¦Ā See More >
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                              Resident 549125

                              Verified Resident ā€¢ 2018

                              9/30/2018

                              Absolutely love this community! I would definitely recommend to anyone! I moved here just in August 2018, the couple of issues that I've had has been addressed immediately. I appreciate maintenance and the office staff.

                                Review Author Icon

                                Resident 91086

                                Verified Resident ā€¢ 2018

                                9/30/2018

                                We just moved in and so far we are enjoying our new home. The apartment was clean and in move in condition. Jamila was fantastic to work with and made the process seamless. She helped very step of the way and answered all our questions.

                                  Review Author Icon

                                  Resident 545422

                                  Verified Resident ā€¢ 2018

                                  9/19/2018

                                  My experience at Windshire Terrace has been incredible. The leasing office are a very nice group of people. The apartment was telling most spotless apartment I have ever seen when I moved it! Very friendly!

                                    Review Author Icon

                                    Resident 537569

                                    Verified Resident ā€¢ 2018

                                    9/4/2018

                                    Beautiful and secure environment for people to live with kids, it's great. Everything is brand new and modern, I really enjoy my new place. And the office workers are really professional, they have the right answer for any questions.

                                      Review Author Icon

                                      Resident 532188

                                      Verified Resident ā€¢ 2016 - 2018

                                      8/24/2018

                                      I'm very pleased with the level of curtesy and perfessionalism of this community. Whenever I have a question or need something fixed in the apartment, the maintenance team is very quick to respond and efficient with their work. I would 100% reccomend living here toā€¦Ā See More >
                                        Review Author Icon

                                        Resident 524577

                                        Verified Resident ā€¢ 2018

                                        8/8/2018

                                        This is a very clean and friendly community. The staff is great and responsive to all needs. The residents are friendly and so are everyone's pets! We very much enjoy living in this community and recommend to others to do the same.

                                          Review Author Icon

                                          Resident 522463

                                          Verified Resident ā€¢ 2017 - 2018

                                          8/3/2018

                                          Overall my experience has been good. The community is clean, the maintenance is very responsive. The apartment is affordable too. We use the dog park, pool, and gym so I feel that we also take advantage of the amenities.

                                            Review Author Icon

                                            Kristina_ti

                                            Resident ā€¢ 2017 - 2018

                                            7/28/2018

                                            It`s a great apartment complex! The apartments are in a good condition and the maintenance team helps you really fast, if you have any issue. As a tenant you have the possibilities to use the gym and the pool. The management improved a lot ofā€¦Ā See More >
                                              Review Author Icon

                                              LarsR

                                              Resident ā€¢ 2017 - 2018

                                              7/27/2018

                                              I like living at Windshire Terrace because the buildings are in a good shape, the staff is very helpful and the pool & gym is a little extra. Since the new management took over in 2016, they invested a lot and improved the condo inā€¦Ā See More >
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                                                Resident 515969

                                                Verified Resident ā€¢ 2018

                                                7/20/2018

                                                It's very Clean and quiet location. The location is not from my work.I wish the dumpster was not so far from my apartment.The gym and swimming pool are nice amenities I look forward to using when I have some time

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $400. Rent: $40. Restrictions: The following dog breeds are restricted: Pit bulls (American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Terrier, and American Bulldog), German Shepherds, Presa Canarios, Ankitas, Rottweilers, Boxers, Doberman Pinschers, Mastiff Breed, Malamutes, Cane Corso, Husky, Chow Chow, Any Wolf Hybrid, and Great Danes.. Pet Limit: 2. Comments: We love your pets! We utilize PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. Contact our leasing office for a list of restricted breeds and with any questions.
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                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $400. Rent: $40. Restrictions: The following dog breeds are restricted: Pit bulls (American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Terrier, and American Bulldog), German Shepherds, Presa Canarios, Ankitas, Rottweilers, Boxers, Doberman Pinschers, Mastiff Breed, Malamutes, Cane Corso, Husky, Chow Chow, Any Wolf Hybrid, and Great Danes.. Pet Limit: 2. Comments: We love your pets! We utilize PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. Contact our leasing office for a list of restricted breeds and with any questions.
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • 24-Hour Fitness Center
                                                  • BBQ and Picnic Area
                                                  • Clubhouse
                                                  • Dog Park
                                                  • On-Site Management
                                                  • Pool
                                                  • Sundeck
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                                                  Leasing

                                                  We offer beautiful 2 & 3 bedroom apartments with thoughtful details designed to welcome you home. Relax in expansive open-concept dining and living rooms with generous ceilings and stunning views. Our ultra-modern kitchens come with dishwashers and beautiful countertops to satisfy any gourmet or foodie. Enjoyt the convenience of a washer-dryer combo in your apartment, alongside a private balcony or patio and central air conditioning. Abundant natural light, large walk-in closets, a working gas fireplace to cozy up to in the cold weather and extra storage space make our luxury apartments the perfect place to call home. Enjoy a sunny picnic or a poolside BBQ in the warmer months. The resort-style Pool, 24-hour Fitness Center, and Playground provide fun for all ages. We love our pet-residents too! Take Rover for a run at our private Dog Park, or stroll through our beautifully landscaped community. Our convenient location provides prime access to downtown Middletown, CT with national and local brands for shopping, dining, entertainment and more.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Thursday: 10:00 AM - 06:00 PM
                                                  • Friday - Saturday: 09:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Hampshire Assets

                                                  C
                                                  C
                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 147 number of votes by renters, Windshire Terrace Apartments is currently rated 3.7 out of 5 stars.
                                                  Windshire Terrace Apartments is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Windshire Terrace Apartments is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Windshire Terrace Apartments is rated 2.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Windshire Terrace Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Windshire Terrace Apartments is rated 2.3/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Windshire Terrace Apartments is rated 1.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 10.67 days to their community reviews in the past year.
                                                  Hampshire Assets
                                                  Dogs Allowed
                                                  Fee: $400
                                                  Rent: $40
                                                  Restrictions: The following dog breeds are restricted: Pit bulls (American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Terrier, and American Bulldog), German Shepherds, Presa Canarios, Ankitas, Rottweilers, Boxers, Doberman Pinschers, Mastiff Breed, Malamutes, Cane Corso, Husky, Chow Chow, Any Wolf Hybrid, and Great Danes.
                                                  Pet Limit: 2
                                                  Comments: We love your pets! We utilize PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. Contact our leasing office for a list of restricted breeds and with any questions.
                                                  Cats Allowed
                                                  Fee: $400
                                                  Rent: $40
                                                  Restrictions: The following dog breeds are restricted: Pit bulls (American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Terrier, and American Bulldog), German Shepherds, Presa Canarios, Ankitas, Rottweilers, Boxers, Doberman Pinschers, Mastiff Breed, Malamutes, Cane Corso, Husky, Chow Chow, Any Wolf Hybrid, and Great Danes.
                                                  Pet Limit: 2
                                                  Comments: We love your pets! We utilize PetScreening.com to screen household pets, validate reasonable accommodation requests for assistance animals, and confirm every resident understands our pet policies. Contact our leasing office for a list of restricted breeds and with any questions.
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 3 Baths

                                                  Contact Property

                                                  Windshire Terrace Apartments

                                                  March 2024

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                                                  Windshire Terrace Apartments is a 940 - 2,065 sq. ft. apartment in Middletown in zip code 06457. This community has a 2 - 3 Beds, 1 - 3 Baths, and is for rent for $1,793 - $3,500. Nearby cities include Cromwell, Rocky Hill, Meriden, Newington, and Wethersfield.

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