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Resident · 2010 - 2013
Rating Breakdown
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Maintenance
Neighborhood
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07/29/2013
The apartments are over priced and you get very little back. Our water heater broke and it took 8 trips and a new water heater and outside company to fix. They are EXTREMELY slow to plow the snow. They used to use an outside company than switched it to in house and has made it worst. We had an ice dam on the roof above the master bedroom and we were unable to use the room for a month because the carpet was soaked. It took them a month to fix it and when we asked for a deduction in rent and reimbursement for the utilities they used to fix the damage they fought us. We had to hire a lawyer and after fighting with them for three months we gave up and only got 100 dollars back. The leasing office ours are so short that if you have a package that they signed for and work a 9-5 job don't expect to get the package till saturday. DO NOT EXPECT TO GET SECURITY DEPOSIT BACK. They will fight until you pay or they mess up your credit score. I would tell people looking at this complex to look else where for the money your spending. We lived there for three years because of had no other option and didn't want to deal with moving. When this location was an Avalon it was better kept and the staff were nicer, helpful and easier to work with.
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