Review History for anonymous

Reserve41


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anonymous

Resident 2017 - 2019

5/15/2019

When I first moved in to Dreamy Hollow everything was perfect until they started taking down everything that first brought me into this community which it was the amenities. All we have left now is the swimming pool we no longer have the basketball hoops where the kids would spend their afternoons playing and the swings are also down. What's next? The pool? Not to mention all the fees that we have now it is just ridiculous!
    Manager

    5/16/2019

    Reserve41
    Hi Anonymous, thank you for taking the time to let us know about your experience. We are disappointed to hear that you are not satisfied with our community due to changes you have witnessed. In response to some of your concerns we took down the basketball courts for a few reasons, the backboards were broken and were a safety hazard. We looked into replacing them but it was too costly so the decision was made to take them down all together to plan something in that area for the future. There were also complaints by residents who lived by the courts that there was activity into the late hours of the morning that kept these residents awake. The swing set is still intact and we are in the process of ordering three new swings to replace the ones that are missing. We understand that there is some frustration with changes but they are for the benefit of the community. Fees that are charged are less than many of our competitors and many items that are in the fee structure at other communities are not charged here for example an amenity fee. Thank you for your feedback and please let us know if there are any other concerns you have. We can be reached at 203-750-9500. Your Dreamy Hollow Management Team

    Review 36 out of 55

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