I lived here for about a year and a half. To sum this place is up is pretty simple. Beautiful apartments with HORRIBLE management staff. The staff doesn't know what they are doing, they're rude and they try to charge you for things you should not be paying for. I moved in when the building was brand new and the management team was great. But they then moved this team about 6 months in to another building and brought in a terrible team. Over priced for what you get... would not recommend
Manager
7/17/2018
Element One
Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide We would like to have a better understanding about your experience. Please reach out to us at (203) 359-0111 at your earliest convenience and we will do our best to resolve this with you.
Thank you,
Element One Maangement