Last year it felt like the bldg was more of a community & staff more visible, accessible and welcoming. Have overheard other residents are having similar problems.
I have no idea about security. Frequently there's no one at concierge desk to monitor comings & goings, day or night.
Manager
7/3/2018
Element One
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. I am sorry to hear that you are not 100% satisfied with the level of service and we strive for everyday. I would like the opportunity to discuss how we can improve the overall experience here at EO. Please let me know when you are available to discuss. I can be reached at 203 359 0111 or via email.
If you have any further questions, please give us a call. We're always happy to help and thank you for taking the time leave feedback. We look forward to hearing from you soon.
Element One Management