Review History for Verified Resident 507582

Element One


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Resident 507582

Verified Resident 2017 - 2018

7/2/2018

Last year it felt like the bldg was more of a community & staff more visible, accessible and welcoming. Have overheard other residents are having similar problems. I have no idea about security. Frequently there's no one at concierge desk to monitor comings & goings, day or night.
    Manager

    7/3/2018

    Element One
    Hello, reviews like this give us motivation and help us ensure we provide high-quality care. I am sorry to hear that you are not 100% satisfied with the level of service and we strive for everyday. I would like the opportunity to discuss how we can improve the overall experience here at EO. Please let me know when you are available to discuss. I can be reached at 203 359 0111 or via email. If you have any further questions, please give us a call. We're always happy to help and thank you for taking the time leave feedback. We look forward to hearing from you soon. Element One Management

    Review 22 out of 40

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