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Resident · 2012 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2017
We have been faithful tenants of Pine Hill Apartments for a very long time and we just loved living here until May when they changed the management from the owner's daughter, who took care of everything from a running toilet to making sure that the landscaping was perfect, to the people in the office, calling themselves "the Management Team" and directed by the rudest person who the owner should fire if she wants to keep what few good tenants that are left. They are so overwhelmed (taking days to answer questions) and are just not nice to the people that are paying rent. Many of us had a meeting and found out that we were not alone or singled out and that their attitude toward everyone was the same. The complex is continuing to lose quality tenants because of the way that we are treated and if you need anything after 4:59 pm or on a weekend, you are out of luck and if you don't like it, they tell you to leave. Many tenants had to get their lawyers involved to remedy situations that should have never been an issue if they cared about their tenants. They are renting to anyone in order to fill the units which is why we now have guards posted in the parking lots. What was once a really nice, friendly place to live, with personal attention to the tenants is now a noisy, run of the mill complex. We are leaving within the next month and came across this ad while looking for apartments and thought that people should know to beware.
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