Resident · 2020
Me and my fiancee had trouble with our central air vents. The vents upstairs and downstairs were barely blowing out cool air. I e-mailed Ismael Seda to request a work order to have the vents looked at/fixed and Ismael took the time to make sure that the work order was processed and to confirm the appointment. Ismael was very efficient, helpful. As for Jose, the employee assigned to the project... (Jose). He was awesome, he arrived on time, was extremely polite and very hard working. He made sure that everything was done accurately, and that all the vents were working perfectly. He really knows how to get things done around here. Jose, actually took the time to follow-up with me a couple of hours later to make sure that everything was working well. Only TRUE pros do that kind of stuff. Thank you again for all the help, we appreciate all the hard work.